XM Review




  • Leverage: 1:30 to 1:888

  • Regulation: CySEC, ASIC, FSC

  • Min. Deposit: US$5

  • HQ: Cyprus, Australia, Belize

  • Platforms: MT4, MT5, XM WebTrader

  • Found in: 2009

XM Licenses

  • Trading Point of Financial Instruments Ltd -  authorized by CySEC (Cyprus) registration no 120/10
  • Trading Point of Financial Instruments Pty Ltd - authorized by ASIC (Australia) registration no 443670
  • Trading Point MENA Limited - authorized by Dubai Financial Services Authority (DFSA) reference No. F003484
  • Trading Point of Financial Instruments UK Limited - authorized by FCA (UK) registration no. 705428
  • XM Global Limited - authorized by FSC (Belize) registration no. FSC/60/354/TS/19

Top 3 Forex Brokers

  1. What is XM?
  2. XM Pros and Cons
  3. Awards
  4. Is XM safe or a scam?
  5. Leverage
  6. Account types
  7. Market Instruments
  8. Trading Fees
  9. Spreads
  10. Deposits and Withdrawals
  11. Trading Platform
  12. Customer Support
  13. Education
  14. Research
  15. Conclusion

What is XM.com?

The XM broker started its activity in 2009 and so far operates clients from over 196 countries with a support staff speaking in 30 languages and is among the most trusted Regulated Brokers. The main branch located in Cyprus regulated by CySEC, yet offices are truly cover global needs and serve through Australia, UK, Belize, Greece also authorized in Dubai and MENA region.

Is XM good broker?

About 1.5 Million Traders and investors at XM choose its wide range of XM trading products and the services broker provides along with advanced trading solutions, yet suitable for beginning traders as well. The reason for such fast growth and trust to the broker is that XM aims to provide one of the best user experiences in the industry to its clients.

At XM the account can be opened regardless of a net of capital with only 5$ or trading experience, also with its global approach and discovery of new markets, XM supports webinars and research materials. Which allows traders from various international countries to engage and start trading carer.

Generally, all procedures from account opening, managing, depositing/ withdrawing, and trading is straightforward, simple and transparent, which we will see in detail further within XM review.

XM Pros and Cons

XM is a broker with great reputation and numerous regulations. The offering is user friendly and XM has one of the lowest deposit requirements among industry, CFD costs are low and platforms are very friendly to all types of traders.

On the other hand, XM has limited portfolio for EU clients, and outside EU clients there is no good investor protection.

XM trading - official website

10 Points Summary
🏢 HeadquartersCyprus and offices in UK, Australia
🗺️ RegulationESMA, CySEC, ASIC, FCA, etc.
🖥 PlatformsMetaTrader trading software offering MT4 and MT5 platforms
📉 InstrumentsStocks, CFDs, Forex, Commodities, Portfolios, Metals, Cryptocurrencies
💰 EUR/USD Spread1.6 pips
🎮 Demo AccountAvailable
💳 Minimum deposit5$
💰 Base currenciesVarious currencies
📚 EducationProfessional Education with webinars and Seminars
☎ Customer Support24/5


Overall, XM achieved a great focus on the Client’s needs while offers very competitive conditions and a range of services that attract global traders. Apart from its highly good results and reputation among the trading community, XM received truly global recognition with many reputable awards for industry achievements including Best Forex Broker for Europe, Most Trusted Broker, etc.

XM Forex Awards

Is XM safe or a scam

No, XM is not a scam. We consider XM a safe broker to trade Forex and CFDs. It is regulated and licensed by several top-tier financial authorities including FCA, ASIC, CySEC. Therefore, it is secure and low-risk to trade.

Is XM regulated?

XM Group is a group of regulated online brokers, which serves as Trading Point of Financial Instruments Ltd established in 2009 and regulated by the Cyprus Securities and Exchange Commission (CySEC), another entity Trading Point of Financial Instruments was established in 2015 in Australia and is regulated by Australian Securities and Investments Commission (ASIC) (like FP Markets). Read more, why trade with Australian Brokers by the link  so the regulatory obligations are covered at a sustainable level as we see through our XM Review.

In addition, the global operation is enabled by XM global Limited established in 2017 and regulated by the Financial Services Commission, allowing to offer its services across the globe. Despite the fact that IFSC is an offshore license, that does not actually implement strict overseeing of the trading processes, yet additional heavy regulation of the XM made it an acceptable choice.

XM entity Regulation and License
Trading Point of Financial Instruments Ltd CySEC (Cyprus) registration no 120/10
Trading Point of Financial Instruments Pty Ltd ASIC (Australia) registration no 443670
Trading Point MENA Limited Regulated by the Dubai Financial Services Authority (DFSA) Reference No. F003484
Trading Point of Financial Instruments UK Limited Regulated by the Financial Conduct Authority FRN: 705428
XM Global Limited FSC (Belize) registration no. IFSC/60/354/TS/19

Is XM a reliable broker?

The main idea of the regulation is that the trader can trade secure, knowing that clients funds collaborate according to the strictest rules with minimized risks of fraud or unfair use. XM operates its trading environment according to the regulatory measures making it a reliable broker.

Client funds are kept in investment grade banks and use segregated accounts, also falling under the Investor Compensation Fund that ensures recovery of funds up to €20,000 in case the broker goes insolvent (note that the coverage scheme depends on the particular entity). Besides, one of the advantages you will get as a trader is Negative Balance Protection, so there is no risk to lose more than the available balance.


Depending on the account type and the entity under which the XM follows regulatory obligations, you are entitled to the leverage on a scale from 1:1 to 888:1. So to understand which leverage level you are entitled to use, always refer to the conditions of your residency as various XM entities apply different conditions again due to regulatory obligations.

  • XM offers leverage up to 30:1. This Leverage applies to the EU-regulated entity of the Group.
    Also, Leverage depends on the financial instrument traded
  • XM Australian entity and its regulation allows up to 500:1
  • And International entity offers high leverage of 1:888

However, always choose your leverage smartly, as well as the entity under which you would like to trade, which you may learn more through the XM education center.

Besides, leverage always depends on the financial product you use, like European clients of Trading Point Cyprus may express a ratio of 1:5 for Cryptocurrencies and even a maximum of 1:2 for some products.

XM Leverage


Overall, XM made it simple as you may choose a preferred trading style through either account to trade smaller size through Micro Lots, or to trade regular size with Standard account based on spread only basis. Lastly, Zero Accounts will offer you another fee strategy where the spread is an interbank quote starting from 0 pips and the trading charge will be deducted through a commission per lot.

XM Accounts

Can you open XM account in South Africa?

If you are a trader from South Africa – yes you can open XM account, as XM applied for registration to local regulator since 2016 and even since appealing to South African traders. So truly worldwide traders can enjoy great customer-oriented features XM offers and engage in all the trading benefits relatively easily.

Account Base currencies?

As for the account base currencies, XM added extra flexibility in this regard too, as choosing XM Account you may select the base currency of your preference from the great supported selection. This range includes even the South African Rand (ZAR) or Singapore Dollar (SGD), besides to other global currencies.

So all in all registering with XM allows you transparency of money transactions, while you will avoid conversion fees for both deposits and withdrawals while selecting your preferred base rate.

Trading Instruments

Besides to its good features, XM makes trading more pleasant by a huge variety of products so you will enjoy a great choice that meets expectations and preferences.

A range of trading markets is available from a single multi-asset account that offers 6 Asses Classes and includes about 55 currency pairs with a total over 1000+ trading markets. And so you are able to trade Forex or CFDs on stock indices, commodities, stocks, metals, energies and Cryptocurrencies at XM all available from the same trading account.

XM instuments


XM operates with variable spreads, just like the interbank forex market and imposes no restrictions on trading during news releases. XM fixed spreads are higher than a variable once, as well are more flexible to different trading strategies. That means all trading costs are calculated into a spread with no hidden fees and tightest spread offering. Also, while selecting the broker you should check not only spread but also consider non-trading fees, withdrawal fee or other charges which applicable so that you will see the full picture.

FeesXM FeesFXTM FeesAvaTrade Fees
Deposit feeNoNoNo
Withdrawal feeNoNoNo
Inactivity feeYesYesYes
Fee rankingAverageAverageLow


XM pricing and costs are based on a spread, in case you will open Micro or Standard account. Also, XM spread is a fractional pip price that gets the best prices from XM’s various liquidity providers. Meaning, instead of regular 4-digit quoting prices you can benefit from the smallest price movements by adding a 5th digit, known as a fraction.

Below you may see average spread reference calculated throughout the day on a Standard account presented for most popular products. Even though some spreads might be higher than its industry competitors, the overall fee structure is rather average for Forex products and low cost for CFDs.

Asset/ PairXM SpreadFXTM SpreadAvaTrade Spread
EUR USD Spread1.6 pips1.5pips1.3 pips
Crude Oil WTI Spread5 pips9 pips3 pips
Gold Spread 35940
BTC USD Spread60200.75%

What is XM commission?

The commission fee is added on XM Zero Accounts only, as you will be trading with interbank spread quotes starting from 0 pips and commission charge as a trading fee. XM applies transparent conditions and a quite competitive offering of $3.5 per lot per 100,000 USD traded. Also, you may use the fee calculator provided by the XM for an easy understanding of your costs.

Fee conditions upon opening of trade

XM spread

Overnight fee

Lastly, you should calculate also XM overnight fee or the fee that a trader pays in case the position is opened longer than a day and is agreed through a swap contract that comes as a cost. Every currency has a different interest rate which comes as a calculation.

As an example assume that the interest rates in Japan and the US are 0.25% p.a. and 2.5% p.a. respectively, with an open position, you can either gain USD 6.16 per day or lose USD 6.16 per day, as the rollover calculated as an interest to borrowed currency or earned on the purchased currency.

You may see also swap fee conditions on the snapshot above, as well for better information check out and compare XM fees with another broker Pepperstone.

Deposits and Withdrawals

The funds transaction at XM are managed in a customer-oriented way too, traders having a choice of multiple payment methods supported in all countries. Various payment options including commonly used, also XM again took care of clients’ comfort and introduced a local bank transfer option, which enables to fund the account through local banks and currency with no conversion charges.

Deposit Options

  • Credit cards
  • Bank wire and Local Bank Transfer (available in some regions)
  • E-wallets including Neteller, Moneybookers Skrill, Western Union, etc

XM minimum deposit

XM Minimum Deposit amount is 5$ only for Micro Account or a Standard Account, in case you wish to trade with Zero account minimum deposit is competitive also, demanding 100$ as a start. However, the amount varies according to the chosen payment method and trading account validation status. Yet, you can read and find all the necessary info in the Members Area.

XM minimum deposit vs other brokers

XM Most Other Brokers
Minimum Deposit $5 $500

XM Deposit

XM Withdrawal

XM withdrawal options are the same as the deposit ones, including Bank Wire transfers, e-wallets and Credit Debit cards. XM applied 0% Withdrawal Fee and offers zero fees on both deposits & withdrawals. Very pleasant addition indeed, as the XM company got all the transfer fees covered including e-wallets, major credit cards, instant account funding, and wire transfers with no hidden fees or commissions.

Moreover, while the majority of brokers still charge for wire withdrawals, XM deposits and withdrawals above 200 USD processed by wire transfer are also included in the Company’s zero fees policy.

How do I withdraw from XM Account?

TO withdraw funds from your XM trading account you should simply follow the next steps, also never hesitate to contact customer service in case of any questions or terms.

Withdraw money step by step

1.    Login to your account

2.    Select on Withdraw Funds’ at the menu tab

3.    Enter the withdrawn amount

4.    Choose the withdrawal method

5.    Complete the electronic request with necessary requirements

6.    Confirm withdrawal information and Submit

7.    Check the current status of withdrawal through your Dashboard

How long does XM Withdrawal take?

While the XM Accounting team processes withdrawal requests quite quickly within 1-3 business days it depends on the country the money is sent to, as various rules and policies apply. The standard bank within the EU will take around 3 working days for the money to be available on your account, yet some methods or institutions may process almost instantly or take longer, all depending on the payment method you use.

Trading Platforms

In terms of the trading software, XM clients access to make transactions and trades throughout well-known and nearly perfectly-developed trading platforms MetaTrader4 and MetaTrader5.

Platform Ratings

XM chooses their technology on the most popular industry platforms MT4 and MT5 not by case, but obviously for traders’ advantage, as the platforms are very known and allow you to get numerous extensions or access comprehensive education on how to use tools. So the platforms gaining high ratings due to their international recognition are always a plus towards brokers’ proposal.

Web Trading

Directly accessible just from one account and available in various versions all platforms are integrated with a full site of technical analysis, indicators and comprehensive tools, stop or trailing orders. SO you may access XM trading just by the use of the browser and login to Web Trading.

User friendly softwareOnly MetaTrader offered
A mainstay at MT4 and MT5 platforms
16 Different platforms suitable for Web, Mobile and Desktop trading
Mobile App for iOS and Android
Simple to use
Fee Report
Supporting numerous languages

Desktop Trading Platform

Though XM made the software even more advanced and suitable through 16 Trading platforms, which cater just any device including web, mobile, and even multiple accounts trading. So you get full account functionality and make the trading process at ease and comfort if you select the Desktop platform or other versions to trade.

Since XM uses MT4 or its newer version MT5 you are able to use its powerful capabilities along with automated trading or the trading robots. EAs available with unlimited use of charts for those that prefer technological trading, also great manual trading tools will assist in your strategy as well. So overall all demands and trading needs are covered and are at very sustainable level.

Look and Feel

MetaTrader is known for its clean and good feel while trading, also its Charting are among the most powerful offerings in the industry. So, the same as we do, you will enjoy its look and functions offered.

XM MT4 Platfrom

Mobile Trading Platform

Of course, you are able to use your mobile for trading as well, XM MT4 Android and iOS apps, along with XM MT5 apps will give you access to a trading account with full account functionality. MT4 and MT5 apps also offer great charting with 3 Chart Types, over 30 technical indicators in its package, and a full trading history journal. So

How to place orders with XM?

Placing order is a quite seamless process, as MT4 or MT5 also allows one-click trading option. So you may choose between pending order or market order available on all platforms. There are risk tools available as well, which you should never skip and stick to your strategy. So to place an order you should follow the next steps

  1. Through Market Watch select the product you wish to trade
  2. Right click on the symbol “New Order”
  3. Select the order either Pending Order or Market Order under the “Type”
  4. Set Risk, Reward and Expectancy levels through set of Volume, Stop Loss, Take Profit
  5. Select Place
  6. Once done on you may adjust or cancel your order at any time, as well as close it manually once executed

XM mobile trading

Platform trading tools

In addition, there are numerous XM’s add-ones allowing you to enjoy extra benefits that the platform offers. This includes also XM VPS, Rapid Trade Execution and remote connection to a Virtual Private Server(VPS). The XM VPS brings non-stop work without your monitoring or even having the computer on. Clients that maintain a minimum amount of $5,000 or equivalent, are eligible to request a Free VPS, for the ones’ that can’t meet the requirement, still can request a tool with a monthly cost – $28.

Customer Support

As for the customer support and service, as we see XM globally covers trading needs while the customer service team available in international locations and speaks more than 25 languages including Chinese, Russian, Hindi, Arabic, Portuguese, Thai, Tagalog and more languages.

You can reach out to the customer support team 24/5. The broker is available through email, phone, or live chat. Also, we found that the service is of good quality with reliable answers, which confirms again XM’s client-oriented policy.


Along with great customer service, every client can access numerous educational materials through XM Learning Center with trading data and other necessary information that brings trading to a better level. In this regard, XM went also far and beyond with great respect and wide education support throughout various regions with the purpose to educate traders.

Indeed, you should never skip the education and your personal improvement, as those who have data can make much smarter decisions and XM will support your strives in this regard too.

With XM you may count on a quality learning defined also by your level, which includes Live Education offerings, Educational Videos, Forex Webinars, and regularly held Forex Seminars in various destinations. In addition, there are very well organized tutorials, videos and tools at your disposal.XM Research and Education


In terms of research tools and Market materials, you will find it in order too. Along with News Feed, Technical Summaries and Technical Analysis, XM provides Fundamental Analysis and Trade Ideas suitable for beginning or advanced traders.

We do really like the way XM organizes its research tools as well, as you will find in one place everything that is required for your smarter trading decisions along with Forex Calculators, MQL5 and more. Also, exclusive technical indicators compatible with both platforms available for subscribers also making it possible to perform algorithmic trading.


In conclusion XM Review, it is a well-regulated broker with numerous highly respected licenses that delivers truly transparent conditions and is an extremely customer-friendly broker. No re-requotes and no hidden fees or commissions policy, as well Negative balance protection, brings very comfortable as well the strict real-time market execution policy, making XM very welcomed among trading offering. So one of the most generous proposals in terms of costs, trading conditions and opportunities overall, makes XM a truly human broker.

XM benefits

Francis From Thailand | | Wednesday, April 22, 2020

they are real scammer, they took my money and did not give me my remaining balance I am taking legal action against these crooks

Andy From Singapore | | Friday, March 20, 2020

The worst broker ever, deposited 3k into my Xm account. Funds deducted from my bank account with payment reference number and details. XM says bank rejected the transaction. Calls back my bank to check, transaction is successful and funds deducted from my bank account with payment details Contacted XM again, and same reply, bank rejected the transaction, when ask for proof to show that the transaction was rejected, not given. Ask for a call back, not done. Just keep repeating the same reply, transaction rejected by my bank. If you don’t want your money to just vanish, skip XM

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56 responses to “XM”

    • I made a withdrawal request on April 19, since then they said it would be processed for 2-5 working days, it’s more than 2-5 working days and I haven’t yet seen anything,Then, yesterday I Sent an email to XM support or whatever, and I haven’t gotten a response till now as I type…

      XM, I’m not impressed, your services are poor!

  1. Comment Area
    Is it allowed for individual trade or for corporate Clint’s only? Interested to know.

  2. Is dragonpay legitimate to transfer my funds? I would like to verify if I can transfer my requested withdrawal of money direct to my savings account? BDO

    • Dear Mason,
      We are currently not collaborating with dragonpay. You can see the available deposit/withdrawal methods on our site (e-wallets, credit/debit cards, online Banks, Traditional Banks)

  3. Its a scam … They came up with wild accusations when i try to widthdraw from my bonus acc… I would stay away from this type of trading company

    • Stop saying nonsense please,XM clearly stated that you can not withdraw bonuses given to you. You can only withdraw your profits from your account balance.

  4. my first account on xm global is for pc and mac and my plan for that account is for long term trading for a shortestime is one year so i made another account for my mobile phone. that im using right now. i monitor my first account thrue my daily report. but last week when i try to open my first account using my pc i was surprice that i cant access it any more.so i try to contact there costumer support here in the philippines it say to me that i close that account WHY do i have to close my first account that i know that i have deposit to that account for me to trade. and there staff came back to me and say if i accidentaly close that account theres is no problem because my fund and my profit that i gain is still on that account they only just need to investigate to fix the problem and reopen that account. so i wait a while but when she came back to me the good conversation suddenly change they accusing that i close that account.could anyone here in comment section would you close your own account if you deposit your savings just trade. and i know what the reason because when the time they investigate my first account they saw a gain a big profit and i mean big thats why they accusing me on closing my own account what they want is to get my profit for there own good no i will not allow that i will fight for that account because that is mine they dont want to reopen it because they so the big profit that i gain for almost 1 1/2 months of trading on that account. your filipino support in the here in my own country i think XM GLOBAL need to investigate in your filipino support because many on there comment section has a problem just the same im experience right now i will not give this up xm global family fix this if not i will make the right way to get what i deserve to get by the way for the first time i trade in XM i screen shot all my deposit and i dont use your demo account

  5. my experience with XM has been great so far.
    I’ve been trading with them for just over a month and I tested the withdrawl process early on. I had no issues with my withdrawl, it was in my bank account in either 2 or 3 days.
    I love that they offer micro accounts for small traders and their email. I had a problem with one of my bonuses and support got back to me the same day and kept me right.

    Thank you XM, I am grateful for your straightforward trading platform! I’d love to see some more indicies being added in the future though 🙂

  6. It seems they allowing only one device that cause automatically close account the device to be close (that is PC). Unless there is a bug in the program of meta trader 4 or 5 once you open the other device meaning only one device is allowed. The reason is for security reason if the password was changed caused to lock or closed the other account. The solution raise a ticket the account from PC and mobile phone is the same account you need only to prove some document is the same person that using the same account and that is time consuming for verification and you need to be patient to use both device. BTW they monitoring also your location that IP address and current location to complete the verification process avoid using VPN during verification process.

  7. So far i just started to open an account here in XM im a filipino small time trader though but after gaining profit i tried to withdraw fortunately nothing bad news came up it all goes smoothly though i will just wait for 24hrs for me to recieve my profit

  8. Am I able to open multiple trades on currency?

    2021.03.12 06:10:00 898487925 EURJPY sell 0.2 130.096
    2021.03.12 06:54:51 898518561 EURJPY sell 0.2 130.076
    2021.03.12 06:55:08 898518779 EURJPY sell 0.2 130.082
    2021.03.12 08:53:02 898647305 EURJPY buy 0.2 130.063
    2021.03.12 09:11:36 898668649 EURJPY sell 0.2 130.119

  9. I’m a Canadian citizen and I live in Toronto. Is it possible for me to open a forex account in your company, and if so under which jurisdiction? Does that entity have a license (and its license number)?

  10. Wanna to ask… How many type of package for the investment plan do u have? Withdraw time any special requirement fee needed for upgrading package or else?

  11. It’s nice to have an option of choosing the leverage as I implement several trading approaches. Trading conditions and the choice of instruments are fine. The support is responsive and quick.
    The only concern is to stick to the MetaTrader’s platforms. It would be great to have an alternative terminal using modern technology. For instance, cTrader looks impressive in terms of having everything well placed and informative. Several functions for easy manual trading are more effective there, in my opinion.

  12. I’m a Filipino living in Switzerland. Thanks for the heads up! I almost want to open an account with XM. Glad that I did some research and review about the company. I hope that your problem will be solved. Thanks for sharing.

  13. Stay away, I’m make withdrawal request 500$, and get only 40$. 1 more time deposit 100, earn 500, make withdrawal and get only 60!?!
    Fraud company I send bunch of documents, bank statements to prove my issues yet they claim that send money but they didn’t.
    Stay away,!

  14. Must say I will complain to:
    International Financial Services Commission (IFSC)

    Australian Securities and Investments Commission (ASIC)
    I have strong proof they send 60$ instead 160, and 40$ instead 500$.
    Scam company support try to all problems solve to repeat some unpropriet requests, over end over again. Send this, send that they try to exosted you to stop fighting. But they owe me 560$ I don’t give up my money

  15. XM is SCAM & FRAUD broker they didn’t pay my deposit of around 2500 usd that I’ve deposited a week ago.

    I made profit of 350 usd.

    I said it is okay not to pay my profit but I want my initial deposit back which is around 2500 usd.

    They didn’t pay it.
    They stole it!!!

    Client manager acts like this is standard procedure but this is unacceptable, my Metatrader accounts and client portal access deleted.

    Really sad to see that this company is even after for 2500 usd.

    What a shame!

    Don’t trade with XM they won’t let you take your money back!

  16. XM STOLE MY DEPOSİT. I have deposited a week ago. One day I couldn’t open my account and I couldn’t login to client portal.
    They ERASED my account. YES THEY ERASED IT.
    Now when I asked to client manager they told me it is a normal situation.
    I want a solution. If someone read this from XM’s team. Please reach me !

  17. XM is SCAM!!!! Do not trust this fraud company. I have 3200 usd on my account they only paid 300 usd back to me. That is even lower than my initial deposit. If you want your money back, I suggest not to sent any money to this SCAM company.

    • Yup, I have bad experience with this broker. Thank God that I did not deposit so much. Please don’t try this broker or else your life will be ruined.

  18. XM don’t send the legal documents for fiscal report, so you risk to make FRAUD.

    XM are using your personal details an you’ll be abused by other traders day by day.

    XM is giving the exactly opposite advice in most important situation, so b careful if you are a beginner!!!

    XM using platform data to sell it to partners big movers of the market! Stay away, never with capital high!!!!

  19. XM is thief. They do not even send your initial deposit back. They deleted my account and didin’t send my deposited amount. They steal and they fraud. Do not trade with XM and don’t trust them. They can delete your account anytime and send you a mail that saying your accounts been disabled due to suspicious trading. ( what that supposed to mean? If you are STP you can not take peoples initial deposit with such lying argument ) Been trading for 10 years never seen a broker like this before. Big and fraud company.

  20. Xm is a scammer trader .me sell the US30 price at 31500 the XM make the price up to 31880 make my money gone the market price us30 is 31660 only

  21. Stay a way! They know ways how to steal money from you. I opened sell stop order with a very tight stop loss, and my order was executed 325points below my order!

  22. I made 3 transactions on Aug. 8, 2022, two of them were successfully refunded on my binance account. When I did the first 2 transactions, I received 2 refund links on my email due to underpaid reasons before proceeding to my 3rd transaction. I remembered when I did my third transaction, I make sure that I’m now putting the exact amount of $61.64602 and then the link asked me to put my wallet address where they can refund my money if the transaction will not get successful and the wallet address I put in was my binance wallet address. Right after that I’m confident that I did it successfully since I don’t have refund email received. I checked it from time to time to my xm account and it did not reflect. So that time I’m thinking that maybe there was a delay or something, but the day goes on and it did not show up on my xm account. I also did communicate this to coinify which is the payment provided who processed my deposit. They asked me if I’m familiar with the wallet address xm provided me and per confirmation with XM they don’t recognize it and me either. As per coinify response there is a possibility that I got scammed. As of this moment no resolution has been provided by xm. XM crypto deposit is not secured guys. Beware about this, hacker can hack their payment channel. My money was lost and no one is responsible to refund it.

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