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Infinox Review

Infinox

Infinox

www.infinox.co.uk

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    Updated:

  • Leverage: 1:30 | 1:200

  • Regulation: FCA, SCB, FSCA, FSC

  • Min. Deposit: $1

  • HQ: UK

  • Platforms: MT4, MT5

  • Found in: 2009

Infinox Licenses

  • INFINOX Capital Ltd - authorized by FCA (UK) registration no. 501057
  • INFINOX Capital - authorized by SCB (Bahamas) registration no. SIA F-188
  • INFINOX Capital Ltd SA - authorized by FSCA (SA) registration no. 50506 
  • INFINOX Limited - authorized by FSC (Mauritius) registration no. GB20025832

Top 3 Forex Brokers

  1. What is Infinox?
  2. Infinox Bank Pros and Cons
  3. Awards
  4. Is Infinox Safe or a Scam?
  5. Leverage
  6. Accounts
  7. Instruments
  8. Fees
  9. Spreads
  10. Deposits and Withdrawals
  11. Trading Platform
  12. Customer Support
  13. Education
  14. Conclusion

Our Review Method

  • 55Brokers Financial Experts with over 10 years of experience in Forex Trading check all trading offerings, fees, and platforms, verified regulations, contacted customer service, and placed traders to see trading conditions and give expert opinions about Infinox.

What is Infinox?

Infinox is a globally recognized Forex and CFD broker, regulated since 2009. The broker operates in over 15 countries, providing competitive trading conditions and premium client service worldwide. Nowadays, the broker continues its growth and while it is headquartered in the UK, Infinox also offers international proposals via its entities in the Bahamas, Mauritius, and South Africa.

What Type of Broker is Infinox?

Infinox is a Forex and CFD broker, offering its clients two main STP and ECN trading accounts. The broker provides more than 45 currency pairs in Forex, Equities, Indices, Commodities, and Futures.

Infinox Pros and Cons

Infinox is a reliable broker with an FCA license, a good trading platform and technical solution, numerous instruments including social trading and spreads rather low.

For the Cons, international trading is done via offshore entities so proposals are different, also beginner traders may lack comprehensive education courses and tools.

AdvantagesDisadvantages
Multiply regulated broker with a strong establishmentProposals may be different in various entities
Competitive trading conditionsOffshore entity for international proposal
Great technical solutions and tools Very beginning traders may lack of comprehensive education courses
Wide range of deposit and withdrawal options
Good reputation
Quality customer support with live chat and fast response

Infinox Website

Infinox Review Summary in 10 Points
🏢 HeadquartersUK
🗺️ RegulationFCA, SCB, FSCA, FSC
📉 Instruments50+ fx pairs, gold, silver, oil, global Top 10 indices and Futures
🖥 Platforms MT4, MT5, CQG, IX Social
💰 EUR/USD Spread1.3 pips
🎮 Demo AccountProvided
💰 Base currenciesEUR, USD, GBP, AUD, JPY
💳 Minimum deposit$1
📚 EducationEducation included
☎ Customer Support24/5

Overall Infinox Ranking

Based on our Expert findings, Infinox is considered a good broker with safe and very favorable trading conditions. The broker offers a range of trading services designed for both beginner traders and professionals with low initial deposit amounts.

  • Infinox Overall Ranking is 8 out of 10 based on our testing and compared to over 500 brokers, see Our Ranking below compared to other industry Leading Brokers.
RankingInfinoxAvaTradeFxPro
Our Ranking⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
AdvantagesTrading InstrumentsTrading ConditionsDeep Liquidity

Infinox Alternative Brokers

We learned that Infinox provides a range of trading instruments, good trading conditions, and also low trading fees. However, there are a number of other brokers that offer similar services. Here are some of the best alternatives to Infinox:

  • XM – Wide Range of Trading Opportunities
  • AvaTrade – Good Instruments and CopyTrading
  • FXTM – Good for Beginners and Good Fees

Awards

We found out that during the years of operation, Infinox showed not only its growth and expansion but also gained valuable recognition from numerous authorities and expeditions of the industry.

Infinox awards

Is Infinox Safe or Scam?

Based on our Expert research, we learned that Infinox is not a scam but an FCA-regulated broker with low-risk Forex and CFDs environment in the entity.

Is Infinox legit?

As we found out, Infinox is a legit and regulated broker.

  • Infinox Capital is an international company recognized as Forex Broker headquartered in London and fully authorized and regulated by the Financial Conduct Authority (FCA).
  • In addition, to cover international proposals, Infinox opened an entity in the Bahamas which is authorized by the local SCB. Even though, we do not recommend trading with solely offshore brokers due to the lack of serious regulation in those jurisdictions, together with FCA regulation Infinox is considered a safe broker.

See our conclusion on Infinox Reliability:

  • Our Ranked Infinox Trust Score is 8 out of 10 for good reputation and service over the years, and also a reliable top-tier license. The only point is that regulatory standards and protection vary based on the entity.
Infinox Strong PointsInfinox Weak Points
FCA regulated brokerInternational regulation available via offshore zone
Negative balance protection
Cross-border licenses and global coverage
Compensation Scheme

How Are You Protected?

Overall, the regulatory status in reputable jurisdiction means compliance with the security of funds and the overall trading process. Firstly, since transparent pricing and execution are always at the front of the business, Infinox greatly increased real-time data visibility, combined with instant deposits and withdrawals.

We found that the Financial Services Compensation Scheme (FSCS), the UK’s statutory deposit insurance, covers deposits up to £85,000, and negative balance protection ensures traders cannot lose more than they deposit. It has also taken out an additional insurance policy of up to £500,000 per client, underwritten by QBE Underwriting Limited and other participating syndicates at Lloyd’s of London.

Infinox license

Leverage

Based on our research, we learned that Infinox as a UK-based broker, complies with the respected authority FCA offers :

  • Leverage up to 1:30 for major currency pairs, 1:20 for minor currencies, and 1:10 for commodities available for European or UK traders.
  • However, an international proposal with SCB allows higher levels up to 1:200.

Infinox spreads

Account Types

We learned that Infinox offers a choice of three accounts optimized for performance and allows unlimited use of EAs and APIs while diverse by the platform and execution model.

The account types are Social, MT4 and MT5 STP, and MT4 & MT5 ECN remaining at your choice. All accounts are featured with flexible leverage, prices quoted directly from Tier 1 global financial institutions.

One of the main distinctions between instant execution is that a broker doesn’t reject a client’s request in case of price change, but fills the order with the current price.

ProsCons
Fast digital account openingAccount types and proposals may vary according to jurisdiction
STP and ECN accounts
Low minimum deposit
Demo and Live accounts available

How to Open Infinox Live Account?

Opening an account with Infinox is quite easy. You should follow the opening account or sign-in page and proceed with the guided steps:

  • Select and Click on the Infinox Sign-In page.
  • Enter the required personal data (Name, email, etc.)
  • Verify your personal data.
  • Once your account is activated and proven, follow with the money deposit.

Infinox account open

Trading Instruments

Based on our research, we found that Infinox offers 50+ fx pairs, gold, silver, oil, global Top 10 indices, and Futures available through STP or ECN accounts, as well as at the platform you select to use.

  • Infinox Markets Range Score is 8 out of 10 for wide trading instrument selection among Forex, Futures, Indices, Cryptos, and more.

Infinox instrumets

Infinox Fees

Infinox fees depend on the account type you select and conditions may vary according to the entity. The differences between the trading conditions of each account may propose a slightly different performance, due to the execution type and the software you choose.

  • Infinox Fees are ranked average with an overall rating of 7.8 out of 10 based on our testing and compared to over 500 other brokers. Fees might be different based on entity offering, see our findings of fees and pricing in the table below, however, Infinox overall fees are considered good.

FeesInfinox FeesAvaTrade FeesFxPro Fees
Deposit feeNoNoNo
Withdrawal feeNoNoNo
Inactivity feeYesYesYes
Fee rankingLowAverageLow, Average

Spreads

Based on our findings, Infinox ECN Account offers institutional grade spreads starting from 0.4 pips with a fixed commission fee of $7.5 per 100k. Where the minimum trading lot is 0.1 and now also does not require a minimum deposit, which is an ideal choice for professional traders or advanced traders as well.

Infinox STP Account would be a good option for traders of regular size, yet it still offers tight spreads from 1.2 pips, with no commission added, all costs are already in the spread and accompanied by direct access with fast execution.

  • Infinox Spreads are ranked low with an overall rating of 7.8 out of 10 based on our testing comparison to other brokers. We found Forex spread much lower than the industry average , and spreads for other instruments are very attractive too.
Asset/ PairInfinox SpreadAvaTrade SpreadPepperstone Spread
EUR USD Spread1.3 pips1.3 pips0.77 pips
Crude Oil WTI Spread4.73 pips2.3 pips
BTC USD Spread27.690.75%31.39

Deposits and Withdrawals

We found that once you sign up for an account, you are able to deposit and withdraw funds through different payment methods, which include bank transfer, debit and credit card, Skrill, Neteller, China Union Pay, and more.

Yet be sure to verify conditions in your particular entity and jurisdictions for its availability and terms.

  • Infinox Funding Methods we ranked good with an overall rating of 7.8 out of 10. The minimum deposit is among average in the industry, yet fees are either none or very small also allowing to benefit from various account-based currencies, yet deposit options vary on each entity.

Here are some good and negative points for Infinox funding methods found:

Infinox AdvantageInfinox Disadvantage
Fast digital deposits, including Credit Cards, Debit Cards, and Electronic WalletMethods and fees vary in each entity
No internal fees for deposits and withdrawals
$1 is a first deposit amount
Multiple account base currencies
Withdrawal requests confirmed within 24 hours

Deposit Options

In terms of funding methods, Infinox offers numerous payment methods which are a very good plus, yet check according to its regulation whether the method is available or not.

  • Credit/Debit cards
  • Bank Wire
  • Skrill
  • Neteller
  • China Union Pay

Infinox payment

Infinox Minimum Deposit

The minimum deposit amount is $1 which is a great opportunity for beginner traders and professional ones as well to join with the amount you, as a trader wish to work with.

Infinox minimum deposit vs other brokers

Infinox Most Other Brokers
Minimum Deposit $1 $500

Infinox Withdrawals

Infinox does not charge any fees or commissions on deposits/withdrawals, however, you may be subject to fees from banks involved in the case of bank transfers. We learned that the broker typically processes withdrawal requests within 24 hours.

How Withdraw Money from Infinox Step by Step:

  • Login to your account
  • Select Withdraw Funds’ in the menu tab
  • Enter the withdrawn amount
  • Choose the withdrawal method
  • Complete the electronic request with necessary requirements
  • Confirm withdrawal information and Submit
  • Check the current status of withdrawal through your Dashboard

Trading Platforms

We found Infinox is in partnership with Equinix, the world leader in trading server technology, which gives a technical advantage over the competition, along with a next-gen pricing technology, which connects deep liquidity pools to the client’s MT4 and Mt5 platforms offered by Infinox.

  • Infinox Platform is ranked Excellent with an overall rating of 8.2 out of 10 compared to over 500 other brokers. We mark it as excellent being one of the best proposals we saw in the industry, and a great range including MT4, and MT5, suitable for professional trading. Also, all are provided with good research and excellent tools.
Trading Platform Comparison to Other Brokers:
PlatformsInfinox PlatformsPepperstone PlatformsAvaTrade Platforms
MT4YesYesYes
MT5YesYesYes
cTraderNoYesNo
Own PlatformYesYesYes
Mobile AppsYesYesYes

Web Trading Platform

We learned that MT4 together with IX Social allows you to trade from any browser and operating system by either the MT4 Web version or right from your mobile device, which has all the advantages of the native solution.

An additional feature is an Infinox MT4 VPS, which allows the use of virtual environments to run MT4 EAs non-stop for 24 hours.

VPS is always online, regardless of connectivity, and is an absolute cutting-edge technology for the professional trade. The broker offers low-cost by-month subscriptions or free VPS for trade volumes above 10 lots/month.

Desktop platform

In addition to platforms that you can select including MT4, MT5, CQG, and IX Social, the execution performed STP, where each featuring either STP or ECN environment or specified tools you may be in need to use.

With the choice of industry-leading powerful platforms, INFINOX  offers, are available as desktop and smartphone versions. All platforms deliver speedy transactions, using the latest cloud acceleration and content delivery networks to connect data feeds and enable trade processing.

  • CQG Desktop will be a good selection to try too, as it includes good visualization and data tools, also offering some of the best analysis and software features for manual or automated trading.

Infinox platform

Customer Support

We found that Infinox customer support is available 24/5 in various languages, as well as offering Live chat, phone lines, or email support. All in all we Infinox Review support at a good level, which is also important.

  • Customer Support in Infinox is ranked good with an overall rating of 7.8 out of 10 based on our testing. We got fast and knowledgeable responses, also quite easy to reach during the working days.

See our find and ranking on Customer Service Quality:

ProsCons
Quick responses No 24/7 customer support
Relevant answers
Supporting numerous languages
Availability of Live Chat

Infinox Education

Based on our research, we found that the broker is constantly increasing the range of tools, analytics, and webinars that allow seamless trade, which is always great. Even though we didn’t find courses necessary for deep learning of very beginning traders, there are good analytical tools and research available for all.

Infinox offers its own project IX Intel with articles and an overview of the recent market situation through professional analysis. Besides, platforms include a good range of tools and inbuilt news and analysis along with social trading capabilities.

  • Infinox Education ranked with an overall rating of 7.3 out of 10 based on our research. The broker provides good quality educational materials, and excellent research also cooperates with market-leading providers of data.

Infinox Education

Infinox Review Conclusion

Concluding the Infinox review, we admit that Infinox provides reliable online trading services and vast quality trading services. Being regulated by the FCA broker, with the strong support of numerous institutions Infinox provides advanced, progressive technological development which includes transparency in executions, with no-requotes, fast speeds, and an impressive variety of solutions.

Infinox mainly deals with clients in a long-term, personal, but commercially-focused relationship, with contributions to education, and clients’ performance enhancement.

Based on Our findings and Financial Expert Opinions Infinox is Good for:

  • Beginners
  • Professional traders
  • Traders who prefer MT4/MT5
  • Currency and CFD trading
  • Variety of trading strategies
  • Algorithmic or API traders
  • Supportive customer support
  • Good educational and research materials
Saragadam From Qatar | | Wednesday, June 29, 2022

INFINOX AGENTS AND COMPANY UNPROFESSIONAL I was given false hope by the relationship manager of Infinox name Ahsan Yaqoob Sardar Infinox +971 56 132 7593 convincing me to join. After I deposited 60,000+ USD money, he promised me to give 20% bonus but till date not given nor infinox support helped me !!!! also, he gave me complete reves trades which completely finished my accounts in less than 30 days!!!! at last, I am left with only 1000 USD, lately, I realized he purposely making me lose ( it seems he is winning when I am losing)..... I make to this complaint to support [at] infinox.com many times till date I didn't get any callback also ............!!!!!! still, he is calling to top it up more and more ...... I don't have money to top it up anymore....

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20 responses to “Infinox”

  1. Terrible Experience with Infinox
    Terrible Experience with Infinox: Delayed Withdrawal and Poor Communication
    My experience with Infinox has been very disappointing due to an issue I’ve had with withdrawing funds. I made a withdrawal request on March 15th at March 18th March it will Pending And Support team not to give any Answer why My Withdrawl Pendidng before 24 hourse

    Date of experience: April 17, 2023

  2. I am happy with my experience on Infinox platform.

    Clearly, they have managed to conjure up a great product, and I think a lot of people are having a good time with it.

    You can find a great deal of detail and many good features you can draw on easily; it’s all given.

    If a variety of assets, the majority of which you will not be able to find on other platforms matters to you, you’ll be OK here. They have got futures contracts, commodities, crypto, tons of equity share stocks, foreign exchange pairs.. It’s a long list to go.

    They have various asset types for it, and joint accounts as well if you want to team up with a family member. They have MT4, MT5 and their own trading platform.

  3. I trade on a STP account with the brokers. It generally suits me, but I also plan to try an ECN account. What commission do you charge on this account?

    • Compared to the STP account, ECN really has some charges. They start from 3 GBP or equivalent in EUR or USD. Howeverm, this is okay for brokers. They need some funds to cover expenses. Even though it charges fees they are kinda small. I don’t really think it will affect you budget.

  4. Infinox broker offers a bunch of advantages to its customers which are:
    a) true STP execution that affects greatly on the overall trading process. No matter what strategy you preach.

    b) Renowned MTs platforms. It’s no wonder they are considered as the industry benchmark. They are very simple to use and reliable.

    c) quite flexible leverage I can say. 1:200 for currencies and indices and 1:10 for stocks. These amounts won’t let you melt down your deposit in a blink of an eye.

  5. INFINOX IS TOTAL BULLSHIT WHEN IT COMES TO WITHDRAWING. They will keep telling you stuff like send your bank statement and and shit like that. They first told me to wait 5 days for the withdrawal and on the 6th day they asked from my statements which is very unnecesssry in my opinion had we already verified profile. They always reply to your text messages 6 hours later when you least expect it and if you not lucky enough to see it they close the conversation within 5 minutes of you not replying back. And yoy have to start convo all over again. Im still waiting for my withdrawal till today

  6. Isn’t it nice to have such great number of tradable assets in one place? Once I found an infinox I realize it is a nice broker to work with. It is regulated, which means my funds are safe. And the friendly support team is good indication of loyalty in my opinion. Metatrder trading platform is one more advantage. By the way is there a mobile version of trading platform available?

  7. Infinox is the worst broker I’ve used
    They’ll be your closest partner until it’s time to withdraw your funds
    This is almost 2weeks since I placed a withdrawal and i haven’t been credited
    The painful part of it is that even my account manager doesn’t know how to help me.
    She simply said I should keep sending mails
    This is an advice , stay away from Infinox, you will beg when it’s time to withdraw and if you doubt then chat me and I’ll send you proof

  8. I advise everyone to stay away from this broker because it is a scam. Basically, I am talking about being the head of a marketing team and I used to market to them, but unfortunately they came up with scammers and stole my commissions in addition to the exorbitant commissions that are deducted from the traders

  9. I advise everyone to stay away from this broker because it is a scam. Basically, I am talking about being the head of a marketing team and I used to market to them, but unfortunately they came up with scammers and stole my commissions in addition to the exorbitant commissions that are deducted from the traders

  10. I have traded with Infinox for over 3 years, had an ECN account. Here are my concerns.
    1. Every deposit and withdrawal requires you send you bank account statement, which I feel is completely unnecessary given the account is “VERIFIED”
    2. This means it takes longer for deposits and withdrawals
    3. I experience system glitches…
    4. The Charts were loading slowly
    5. My account “Wallet” was not activated and thus could not withdraw funds (it took me 3 days of chasing them to get the “wallet” setup)
    6. The ECN pairs disappeared and the support team could not fix it.

    Overall, I am dissatisfied with the experience, there are many more brokers available in the market who can provide better service and I have moved my funds out of Infinox and will be sending asking them to close my account once my funds are returned.

  11. Please are you in any way in any business relationship with Omegapro as claimed by the company. Omegapro claimed that you are their forex broker. Kindly clarify this claim by the company as they solicit for investment from clients worldwide.

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