- What is Infinox?
- Infinox Pros and Cons
- Regulation and Security Measures
- Account Types and Benefits
- Cost Structure and Fees
- Trading Platforms and Tools
- Trading Instruments
- Deposit and Withdrawal Options
- Customer Support and Responsiveness
- Research and Education
- Portfolio and Investment Opportunities
- Account Opening
- Additional Tools And Features
- Infinox Compared to Other Brokers
- Full Review of Broker Infinox
Overall Rating 4.3
Regulation and Security | 4.5 / 5 |
Account Types and Benefits | 4.4 / 5 |
Cost Structure and Fees | 4.3 / 5 |
Trading Platforms and Tools | 4.3 / 5 |
Trading Instruments | 4.4 / 5 |
Deposit and Withdrawal Options | 4.4 / 5 |
Customer Support and Responsiveness | 4.3 / 5 |
Research and Education | 4.2 / 5 |
Portfolio and Investment Opportunities | 4.1 / 5 |
Account opening | 4.5 / 5 |
Additional Tools and Features | 4.2 / 5 |
What is Infinox?
Infinox is a globally recognized Forex and CFD broker that has been regulated since 2009. The broker operates in over 15 countries, providing competitive trading conditions and premium client service worldwide. Nowadays, the broker continues its growth. While it is headquartered in the UK, Infinox also offers international proposals via its entities in the Bahamas, Mauritius, and South Africa.
- Infinox offers its clients two main STP and ECN trading accounts. The broker provides over 45 currency pairs in Forex, Equities, Indices, Commodities, and Futures.
Infinox Pros and Cons
Infinox is a reliable broker with an FCA license, a good trading platform and technical solution, numerous instruments, a good selection of account types, social trading availability, and rather low spreads. The broker is present across Latin America, MENA, Europe, and Asia. Another important advantage is that the customer support team is available to the clients 24/7.
For the cons, international trading is done via offshore entities, so proposals differ. Also, beginner traders may lack comprehensive education courses and tools.
Advantages | Disadvantages |
---|
Multiply regulated broker with a strong establishment | Proposals may be different in various entities |
Competitive trading conditions | Offshore entity for international proposal |
Great technical solutions and tools
| There is no comprehensive education for novice traders |
Wide range of deposit and withdrawal options | |
Good reputation | |
Quality 24/7 customer support with live chat and fast response | |
Infinox Features
Infinox is recognized globally, standing out for its tight regulations, appealing trading conditions, and a range of features tailored for traders of all levels. Below you can see the main aspects of trading with Infinox that we have highlighted for a quick view.
Infinox Features in 10 Points
🗺️ Regulation | FCA, SCB, FSCA, FSC |
🗺️ Account Types | STP, ECN |
🖥 Trading Platforms | MT4, MT5 |
📉 Trading Instruments | 45+ FX pairs, Indices, Commodities, Bonds, Futures CFDs |
💳 Minimum deposit | $50 |
💰 Average EUR/USD Spread | 0.9 pips |
🎮 Demo Account | Provided |
💰 Account Base currencies | EUR, USD, GBP, AUD, JPY |
📚 Trading Education | Included |
☎ Customer Support | 24/7 |
Who is Infinox For?
Based on Our findings and Financial Expert Opinions Infinox is a broker with great offerings, including many great features and conditions. Here we have found what Infinox is Good for:
- Beginners
- Professional traders
- Traders who prefer MT4/MT5
- Currency and CFD trading
- Variety of trading strategies
- Algorithmic or API traders
- Supportive customer support
- Good educational and research materials
Infinox Summary
Infinox provides reliable online trading services and vast quality trading services. Being regulated by the FCA broker, with the strong support of numerous institutions Infinox provides advanced, progressive technological development which includes transparency in executions, with no-requotes, fast speeds, and an impressive variety of solutions.
Infinox builds long-lasting, tailored, commercially driven relationships with clients and empowers them to enjoy success and positive trading experiences.
55Brokers Professional Insights
Infinox is a trustworthy broker with several licenses from reputable firms and years of successful operation in the market. The broker has favorable trading conditions, allowing traders to start small with only a $50 initial funding of the account. The broker enables trading on the popular MT4 and MT5 platforms equipped with good analysis features and tools. Traders have a choice to open an individual, joint, or corporate account, which in itself is an interesting opportunity for traders.
With multilingual 24/7 customer support, a customer-oriented approach, and an emphasis on long-term cooperation, the broker is a good choice for a long-lasting and reliable trading experience.
However, some traders might find the broker’s education and research section limited and insufficient for beginner traders. Infinox also serves different entities, which means differences in offerings and conditions. Thus, it is essential to pay attention to these points before signing in with the broker.
Consider Trading with Infinox If:
Infinox is an excellent Broker for: | - Long term cooperation
- Professional traders
- MT4 and MT5 enthusiasts
- Traders prioritizing security
- Those looking for high leverage opportunities
- Traders looking for low spreads
- Algorithmic or API traders
- Beginner traders
- Traders looking for various trading strategies |
Avoid Trading with Infinox If:
Infinox is not the best for: | - Traders from US
- Cryptocurrency traders
- Looking for platforms other than MT4/MT5
- Those interested in real stock investments
- Traders looking for extensive education and research resources |
Regulation and Security Measures
Score – 4.5/5
Infinox Regulatory Overview
As we found out, Infinox is a legit and regulated broker.
- Infinox Capital is an international company recognized as a Forex Broker headquartered in London. It is fully authorized and regulated by the Financial Conduct Authority (FCA).
- In addition, to cover international proposals, Infinox opened an entity in the Financial Services Commission (FSC) of Mauritius and the Securities Commission of The Bahamas (SCB). Even though we do not recommend trading with solely offshore brokers due to the lack of serious regulation in those jurisdictions, together with FCA regulation Infinox is considered a safe broker.
How Safe is Trading with Infinox?
Overall, the regulatory status in a reputable jurisdiction means compliance with the security of funds and the trading process. Firstly, since transparent pricing and execution are always at the front of the business, Infinox greatly increased real-time data visibility, combined with instant deposits and withdrawals.
We found that the Financial Services Compensation Scheme (FSCS), the UK’s statutory deposit insurance, covers deposits up to £85,000, and negative balance protection ensures that traders cannot lose more than they deposit. In addition, the broker has taken out an additional insurance policy of up to £500,000 per client, underwritten by QBE Underwriting Limited and other participating syndicates at Lloyd’s of London.
- Also, all funds are held in Segregated Client Accounts. This means that funds you hold with Infinox cannot be used for any other purpose.
Consistency and Clarity
Infinox has been in operation since 2009, successfully providing its services for well over a decade. During the years of its operation, the broker has ensured its security by acquiring multiple licenses and enhancing its services continually.
Research shows, that Infinox has built up a growing community of traders, mostly leaving positive feedback on the broker regarding its professional service and advanced offerings. It is true that there are still reviews that raise concerns or share unfavorable experiences with the broker, yet these are individual experiences, and both positive and negative feedback should be considered equally. All in all, Infinox has shown consistency and transparency in its services, providing good protection schemes, and a safe trading environment. Numerous awards in the industry come to prove the reliability and recognition of the broker.
Account Types and Benefits
Score – 4.4/5
Which Account Types Are Available with Infinox?
Infinox offers ECN and STP account types. Both of the accounts offer deep liquidity, fast execution, and high leverage of up to 1:1000. Despite the account type chosen, traders can conduct trades both on the MT4 or MT5 platforms.
- Besides, Infinox offers traders a choice between an individual, shared, or corporate account.
STP Account
The main difference between the account types is the fee structure. The STP account offers a spread-based structure when all the costs are integrated into spreads, with no commissions added. The average spread for this account type is 0.9 pips. The minimum deposit is typically $50 but may vary based on the entity.
ECN Account
The ECN account offers a commission-based structure, with low spreads starting from 0.2 pips and fixed commissions of $3 per lot per side. The account is better suited for experienced traders, scalpers and high frequency traders.
Regions Where Infinox is Restricted
Infinox does accept clients from a long list of countries, however, there are still regions that due to regulations face restrictions. Below you can see the restricted countries’ list:
- Afghanistan
- Belgium
- Canada
- India
- United States
Cost Structure and Fees
Score – 4.3/5
Infinox Brokerage Fees
Infinox offers its clients two different fee structures. This variety of choices will satisfy traders of different preferences. Based on our research, spreads depend on the account type chosen, as the broker offers a spread-based and a commission-based account. For both of the account types spreads are on the lower side, and the commission applied is in line with the market average offering.
As already mentioned, the broker offers two account types with different structures. For the spread-based account, all the costs are already included in the spreads. The average spread is 0.9 pips. On the other hand, spreads for the ECN account, which is commission-based, spreads start from 0.2 pips, with commissions added. The average spreads for Gold are 1.8 pips, and for Oil are calculated at an average of 0.060 pips.
Commissions with Infinox are applied for only its ECN account, which is commission-based and offers narrow spreads starting from 0.2 pips and commissions of $3 per lot per side.
- Infinox Rollover / Swap Fees
Traders can view both long and short swap fees on the market watch/specification section for information on each symbol and instrument.
How Competitive Are Infinox Fees?
Based on our research, and comparing Infinox to many other good-standing brokers with favorable offerings in the market, we concluded that Infinox offers competitive fees, with spreads in line with the market average, and for some instruments, even on the lower side. The commissions applied are also average, common for brokers with a commission-based fee structure.
Besides, we found, that the broker is quite transparent when it comes to costs applied. However, some fees, for instance, swap fees, can be viewed only after registering with the broker. This aside, we find Infinox fee structure favorable, and suitable for different traders, both beginners and professionals, giving them a chance to choose an account with fees the most close to their trading preferences.
Asset/ Pair | Infinox Spread | ThinkMarkets Spread | Admiral Markets Spread |
---|
EUR USD Spread | 0.9 pips | 1.1 pips | 0.6 pips |
Crude Oil WTI Spread | 0.060 pips | 0.03 | 0.03 pips |
Gold Spread | 1.8 pips | 19 cents | 0.25 pips |
Infinox Additional Fees
As to additional fees, Infinox charges withdrawal fees for certain methods: withdrawals via Bank wire, Skrill, and Neteller have a fee of $15. The good news is, that while many other brokers charge Inactivity fees, Infinox does not charge fees for inactive accounts. However, it archives all the accounts, if they have been dormant for more than three months.
Score – 4.3/5
Infinox offers the two most popular platforms to conduct trades – MT4/MT5. The platforms include a good amount of advanced tools and features that help traders in market analysis, and employing strategies of different level of complexity. Clients can download the platforms for Windows and Mac desktops and laptops. The installation process is easy and takes up minimal storage space. Also, the platforms are available through mobile apps, making them even more accessible.
Platforms | Infinox Platforms | Pepperstone Platforms | AvaTrade Platforms |
---|
MT4 | Yes | Yes | Yes |
MT5 | Yes | Yes | Yes |
cTrader | No | Yes | No |
Own Platform | No | Yes | Yes |
Mobile Apps | Yes | Yes | Yes |
Infinox Web Platform
We learned that MT4 allows clients to trade from any browser and operating system, with no need for downloads or installations. This gives traders flexibility and easier access to the platform. Webtraders preserves all the important features and tools that are essential for trading, allowing traders to get the most out of their web trader experience. Traders have full access to the broker’s instruments, and essential features, such as market orders, pending orders, stop-loss, take-profit, and trailing stop orders, which enables traders to manage their accounts with more efficiency.
Main Insights from Testing
MT4 WebTrader allows ultimate flexibility, enabling traders to access their accounts from any browser and operating system, without any download or installation required. The good point is that it also keeps all the essential functions to perform proper trading, using advanced management tools. management. The availability of a good range of instruments is another advantage the broker provides, enabling traders a good choice and variety of instruments.
Infinox Desktop MetaTrader 4 Platform
The Infinox MT4 includes enhanced features and tools that make the platform suitable for strategies of any complexity. It includes advanced charts, 30 inbuilt technical indicators, and an additional selection of over 2,000 custom indicators, and all these features together allow traders to perform deep analysis for an informed and enhanced trading experience. It also includes 24 analytical objects, such as Fibonacci tools and Gann lines for deep technical analysis. MT4 supports Expert Advisors for automated trading, one-click trading, and fast execution of orders, the Infinox MT4 platform is ideal for those traders who demand precision, speed, and advanced tools in their trading journey.
Infinox Desktop MetaTrader 5 Platform
The Infinox MT5 trading platform includes advanced functions that help traders take their trading to a better level. The netting and hedging order systems, market depth, and several execution modes enable traders to explore the market in a new light, gaining more insights into the market and more opportunities. Through the 38 in-built technical indicators, 21 timeframes, and 6 pending orders, clients will be able to conduct deep analysis and plan their actions ahead of time. The MT5 platform also supports automated trading by using Robots hosted on remote servers – this way, your Robot will keep trading even if your computer is turned off. MT5 also includes trading signals, making it possible for users to follow and replicate the strategy of successful signal providers right from their accounts.
Infinox MobileTrader App
The broker also enables trading through the mobile add, which considerably enhances flexibility and enables clients to trade from anywhere and anytime they like. The platform is available for any mobile device, from Android to iOS. The MT4 mobile version can be downloaded via the Google Play Store or through the Apple App Store The MT4 mobile application offers real-time quotes, interactive charts, and technical indicators that will ensure efficient trading on the go. However, for the time being, Infinox does not offer the MT5 mobile app, and therefore MT4 is the only solution for Infinox clients.
Trading Instruments
Score – 4.4/5
What Can You Trade on the Infinox Platform?
Infinox enables traders to trade over 900 instruments, with low spreads and access to the global market. Clients can buy and sell over 45 currency pairs through their Infinox account, trade major indices, including S&P 500, NASDAQ 100, DAX 40, and VIX, and speculate on futures prices, gaining more exposure to global markets. Yet, due to the differences between the entities, we recommend traders to be careful and find if the instruments they prefer are available for them.
Below is the full list of the instruments you can access with Infinox:
- 45+ FX pairs
- Indices
- Commodities
- Bonds
- Futures CFDs
Main Insights from Exploring Infinox Tradable Assets
Infinox has an impressive offering of tradable products, reaching up to 900 in total. All in all, this is a good range of instruments that would surely give clients good grounds for diversity and versatility. Yet, it is important to remember that all the instruments are based on CFDs, which restricts traders from traditional investments.
Thus, traders who favor CFD trading can benefit from Infinox’s offering, which is also coupled with low spreads, fast execution, a multiplier opportunity of up to 1:1000, and overall good trading conditions.
Leverage Options at Infinox
Based on our research, we learned that Infinox as a UK-based broker, complies with the respected authority FCA offers :
- Leverage up to 1:30 for major currency pairs, 1:20 for minor currencies, and 1:10 for commodities available for European or UK traders.
- However, an international proposal allows higher levels of multiplier – up to 1:1000.
Deposit and Withdrawal Options
Score – 4.4/5
Deposit Options at Infinox
We found that once you sign up for an account, you are able to deposit and withdraw funds through different payment methods, which include bank transfer, debit and credit card, Skrill, Neteller, China Union Pay, and more. Yet be sure to verify conditions in your particular entity and jurisdictions for its availability and terms.
Minimum Deposit
The minimum deposit is $50 or the equivalent in the account’s base currency, and most of the deposit methods are instant.
Withdrawal Options at Infinox
To withdraw funds, traders need to enter their client area and request a withdrawal. Generally, all the withdrawals are processed within 24 hours.
- Note that for withdrawals via Bank wire, Skrill, and Neteller, INFINOX charges a fee of $15.
- Also, clients should withdraw their funds using the same method they used for deposits.
Customer Support and Responsiveness
Score – 4.3/5
Testing Infinox Customer Support
The good thing about the broker’s customer service is that it provides 24/7 support, enabling traders to get answers to urgent questions at all times. The support is available through Live chat, phone lines, or email support. Besides, Infinox is rather active socially, providing updated information about market changes and its activities on FB, IG, Linkedin, YouTube, and Twitter.
- Infinox also encourages its clients to explore the FAQ section, where they can find the most relevant and detailed answers to the trading-related questions they might have.
Contacts Infinox
Infinox customer support is truly helpful, offering different options for help, and enabling traders options for connection.
- Some traders prefer direct calls to the support team, finding it easier to communicate their issues that way. Calls are available via WhatsApp.
- Also, questions can be directed through the Live Chat, which usually provides prompt and detailed answers.
- Another option is sending the request form right from the broker’s website (Contact Us page)
- Using an email address to send mail containing your requests, questions, or complaints is another option. Clients can use the following address: support@infinox.com.
Research and Education
Score – 4.2/5
Research Tools Infinox
Almost all the essential research tools Infinox offers its clients are already integrated into the platform. There remain only a few offerings that traders can use right from the broker’s website. Infinox Research section includes the following:
- Latest articles covering different market movements and news, that will help traders stay on track and aware of the latest ongoings.
- IX Daily provides insights into global financial markets, including trends, events, and technical analysis.
- The Market News section includes timely updates on global financial markets. The Market News usually reflects on the market trends, economic indicators, and essential events that can have an impact on the trading outcome.
Education
As we have discovered, Infinox does not offer an intense educational section that would provide traders with ultimate guidance and all the necessary skills to navigate the market. Yet, the broker still includes a few educational materials that will be of help to many:
- As the broker offers its tradable products based on CFDs, it also provides detailed educational articles on how to trade CFDs
- Infinox provides detailed information on trading platforms and how to make a platform choice
Is Infinox a Good Broker for Beginners?
All in all, with its good market conditions, low minimum deposits, and competitive fee structures, Infinox can be a favorable option not only for professional traders but for beginners as well. However, beginners do not have access to extensive educational resources and might need to seek guidance and educational materials as well. Another important point is that Infinox Capital Ltd, under the FCA entity, serves only professional and institutional clients and does not offer its services to retail traders. Thus, they will need to register under the other entities Infinox offers.
Portfolio and Investment Opportunities
Score – 4.1 /5
Investment Options Infinox
From the point of traditional investment, Infinox is not a suitable option, as the broker’s tradable products are CFD-based. This means that traders cannot own any assets, but can only speculate on the prices.
- Yet, the good news is that Infinox gives other investment options, such as PAMM accounts. A PAMM account is a unique opportunity that allows investors to benefit without being actively involved in trading. It enables investing funds into the accounts of experienced portfolio managers who care for all aspects of trading.
- IX Social is another chance for effortless investments. It enables traders to auto-copy from top global traders and earn gains.
Account Opening
Score – 4.5/5
How to Open a Demo Account?
Infinox offers demo accounts to all its clients. The demo account can be used by beginners to gain skills and market knowledge, or by professionals who want to try out new strategies in a risk-free environment.
- Select and Click on the Infinox Sign-In page and choose the Demo account option.
- Enter the required personal data (Name, email, etc.)
- Verify your personal data.
- Once your account is activated and proven, you can start trading.
How to Open an Infinox Live Account?
To open a live account with the broker, there are several steps traders need to take, and a few documents to upload for verification. All in all, the process is quite straightforward and transparent.
- Choose “Open a Live Account” option on the broker’s website
- Start to fill out the application form
- Provide personal details
- Choose the platform and account type
- In order to verify your identity, provide a copy of a valid proof of identity, such as a passport, national ID card, or driver’s license
- After reviewing the provided documents, the broker will confirm your account and send the account credentials via mail
Score – 4.2/5
Our research of Infinox also revealed several advanced tools that enhance the trading experience, adding up some innovative features:
- Infinox provides VPS via its cooperation with 4XSolutions to offer clients access to a VPS infrastructure seamlessly connected to its trading servers.
- The Economic Calendar is another essential tool that reveals key financial events that are potent enough to impact the market. Traders rely on this information and plan their trades accordingly.
Infinox Compared to Other Brokers
After thorough research, we also compare Infinox to other brokers in the market with similar offerings and standing. As the very first step in our comparison, we always compare brokers regarding their safety. When we compare Infinox in terms of regulation, we see that it provides the same level of security as Equiti and Eightcap and is more reliable than RoboForex, as the latter has only an offshore license.
Then we viewed the fee structure of different brokers, to see if Infinox’s offering is cost-efficient. Compared to HFM, RoboForex, and Eightcap, we found that Infinox offers lower spreads and commissions, which is indeed essential for profitable trading. However, if compared in terms of a trading platform, the broker’s offering is pretty basic MT4/MT5, while there are many brokers, such as Think Markets that enable access to other advanced platforms, including TradingView, and own proprietary platform. Infinox also offers 24/7 multilingual support, which is a more dedicated option than Eightcap’s 24/5.
At last, when reviewing Infinox’s education and research availability, we see that it is quite limited, and there are brokers with far more intense educational resources, such as XM, and ThinkMarkets.
Parameter |
Infinox |
ThinkMarkets |
RoboForex |
Equiti |
XM |
HFM |
Eightcap |
Spread Based Account |
From 0.9 pips |
From 0.4 pips |
Average 1.3 pip |
From 1.4 pips |
Average 1.6 pips |
Average 1 pip |
Average 1 pip |
Commission Based Account |
0.2 pips + $3 |
0.0 pips + $3.5 |
0.0 pips + $4 |
0.0 pips + $3.5 |
Only on the Shares Account |
0.0 pips + $3 |
0.0 pips + $3.5 |
Fees Ranking |
Average |
Average |
Average |
Average |
Average |
Low/ Average |
Average |
Trading Platforms |
MT4/ MT5 |
MT4, MT5, ThinkTrader , TradingView |
MT4, MT5, R StocksTrader |
MT4/ MT5 |
MT4, MT5, XM WebTrader |
MT4, MT5, HFM App |
MT4, MT5, TradingView |
Asset Variety |
900+ instruments |
4000+ instruments |
12,000+ instruments |
1500+ instruments |
1,000+ Instruments instruments |
500+ instruments |
800+ instruments |
Regulation |
FCA, SCB, FSCA, FSC |
FCA, ASIC, FSCA, FSA, CySEC, JFSA, CIMA, FSC, DFSA, FMA |
FSC |
JSC, FCA, SCA, CMA, CBA, FSA |
ASIC, CySEC, FSC, DFSA |
CySEC, FCA, DFSA, FSCA, FSA, CMA, FSC |
ASIC, SCB, CySEC, FCA |
Customer Support |
24/7 support |
24/7 support |
24/7 support |
24/6 support |
24/7 support |
24/5 support |
24/5 support |
Educational Resources |
Basic |
Excellent |
Good |
Excellent |
Excellent |
Good |
Good |
Minimum Deposit |
$50 |
$50 |
$10 |
$0 |
$5 |
$0 |
$100 |
Full Review of Broker Infinox
Infinox is a reliable broker with a long-established presence in the global market, offering Forex and CFD trading services since 2009. It provides access to MT4 and MT5 platforms, has good trading conditions, and has a low minimum deposit requirement of $50 is especially beneficial for cost-conscious traders. The variety of account types and multilingual 24/7 customer support further enhance the trading experience, making the broker a good choice for clients favoring flexibility and long-term cooperation.
The costs applied by the broker are also favorable, for some instruments lower than the market average. Besides, the spread and commission-based structures enable choice and more flexibility. However, as we found, the broker’s educational resources are limited for beginners. Besides, we noticed variations in offerings across its entities which can cause issues in trading if neglected.
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Terrible Experience with Infinox
Terrible Experience with Infinox: Delayed Withdrawal and Poor Communication
My experience with Infinox has been very disappointing due to an issue I’ve had with withdrawing funds. I made a withdrawal request on March 15th at March 18th March it will Pending And Support team not to give any Answer why My Withdrawl Pendidng before 24 hourse
Date of experience: April 17, 2023
I am happy with my experience on Infinox platform.
Clearly, they have managed to conjure up a great product, and I think a lot of people are having a good time with it.
You can find a great deal of detail and many good features you can draw on easily; it’s all given.
If a variety of assets, the majority of which you will not be able to find on other platforms matters to you, you’ll be OK here. They have got futures contracts, commodities, crypto, tons of equity share stocks, foreign exchange pairs.. It’s a long list to go.
They have various asset types for it, and joint accounts as well if you want to team up with a family member. They have MT4, MT5 and their own trading platform.
I trade on a STP account with the brokers. It generally suits me, but I also plan to try an ECN account. What commission do you charge on this account?
Compared to the STP account, ECN really has some charges. They start from 3 GBP or equivalent in EUR or USD. Howeverm, this is okay for brokers. They need some funds to cover expenses. Even though it charges fees they are kinda small. I don’t really think it will affect you budget.
Infinox broker offers a bunch of advantages to its customers which are:
a) true STP execution that affects greatly on the overall trading process. No matter what strategy you preach.
b) Renowned MTs platforms. It’s no wonder they are considered as the industry benchmark. They are very simple to use and reliable.
c) quite flexible leverage I can say. 1:200 for currencies and indices and 1:10 for stocks. These amounts won’t let you melt down your deposit in a blink of an eye.
INFINOX IS TOTAL BULLSHIT WHEN IT COMES TO WITHDRAWING. They will keep telling you stuff like send your bank statement and and shit like that. They first told me to wait 5 days for the withdrawal and on the 6th day they asked from my statements which is very unnecesssry in my opinion had we already verified profile. They always reply to your text messages 6 hours later when you least expect it and if you not lucky enough to see it they close the conversation within 5 minutes of you not replying back. And yoy have to start convo all over again. Im still waiting for my withdrawal till today
Isn’t it nice to have such great number of tradable assets in one place? Once I found an infinox I realize it is a nice broker to work with. It is regulated, which means my funds are safe. And the friendly support team is good indication of loyalty in my opinion. Metatrder trading platform is one more advantage. By the way is there a mobile version of trading platform available?
Yes, as far as I know broker provides it
Infinox is the worst broker I’ve used
They’ll be your closest partner until it’s time to withdraw your funds
This is almost 2weeks since I placed a withdrawal and i haven’t been credited
The painful part of it is that even my account manager doesn’t know how to help me.
She simply said I should keep sending mails
This is an advice , stay away from Infinox, you will beg when it’s time to withdraw and if you doubt then chat me and I’ll send you proof
I advise everyone to stay away from this broker because it is a scam. Basically, I am talking about being the head of a marketing team and I used to market to them, but unfortunately they came up with scammers and stole my commissions in addition to the exorbitant commissions that are deducted from the traders
I advise everyone to stay away from this broker because it is a scam. Basically, I am talking about being the head of a marketing team and I used to market to them, but unfortunately they came up with scammers and stole my commissions in addition to the exorbitant commissions that are deducted from the traders
Ive been scamed for that people, they never return your funds
Send your withdrawal process.d
I have traded with Infinox for over 3 years, had an ECN account. Here are my concerns.
1. Every deposit and withdrawal requires you send you bank account statement, which I feel is completely unnecessary given the account is “VERIFIED”
2. This means it takes longer for deposits and withdrawals
3. I experience system glitches…
4. The Charts were loading slowly
5. My account “Wallet” was not activated and thus could not withdraw funds (it took me 3 days of chasing them to get the “wallet” setup)
6. The ECN pairs disappeared and the support team could not fix it.
Overall, I am dissatisfied with the experience, there are many more brokers available in the market who can provide better service and I have moved my funds out of Infinox and will be sending asking them to close my account once my funds are returned.
Deposit details please.
Hello there, can contact me through ky.tan@infinox.bs i will send you how to open an account with INFINOX
Please are you in any way in any business relationship with Omegapro as claimed by the company. Omegapro claimed that you are their forex broker. Kindly clarify this claim by the company as they solicit for investment from clients worldwide.
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