Crisscross broker is owned and operated by the Crisscross Investment Holdings Limited and claims to be located in Belize. What we know about Belize is that it’s a gorgeous tourist destination, while also is a tax haven with a zero tax structure that established its own regulation for financial investment and Forex firms licensing due to high demand and necessity of regulation. Ever since Belize became a known offshore zone and Forex hub, the destination attracted thousands of brokerages seeking an opportunity to be a legitimate firm, yet to skip complicated and costly established procedures. We have a detailed article explaining the risk of trading with brokers from Belize.

In your case, there is a small chance of getting your money back, especially your profits. They will not let you withdraw the amount you have made. We would advise you to try and withdraw your initial deposit and stop any trading with this broker ASAP and definitely do not invest more if they request. You should also report about these issue to your local financial regulator.