Crisscross.world withdrawal issue

I met a girl through Facebook. She used her account transaction records to lure me to invest. A man called me and asked me to invest US$2,000. Then the man asked me to invest US$30,000 based on the market. I asked him for one. The refund was given to me on weekdays. When I asked for a refund, they went through the refund procedure for me, and then said that because they have a cooperative relationship with HSBC, and there is a financial risk in Southeast Asia, they asked me to submit a 20% deposit, they blocked me in the communication software.

Is FINEXICS a scam?

hi i tried to made an investment @bitcoin. I searched on web and a person from Finexics contact me to open an account to the company that he works. We did it and i invest firstly 250 euros .The investment went super and Mr Rigas told me to invest more money to earn more. I believed him and i invest more money 1000 euros .the invest went great till 17 May . At 17 of May my account stops working and the site doesnt works. I tried to communicate with Mr Rigas and he told me that the programme ends and my money went to Bitcoinnetwork and i have to pay 10% of the profit (profit is 10000 euro) 1000 euro to send me the money. i want to ask if that is real or scam ?should i believe them ? waiting your responce