Advertising Disclosure
Written by:
George Rossi
Edited by:
Crispus Nyaga
Fact checked by:
Stella Mwende
Updated:
Leverage: 1:2000
Regulation: FSCA, FSC
Min. Deposit: $10
HQ: Mauritius
Platforms: MT5
Found in: 2024
| Regulation and Security | 4.2 / 5 |
| Account Types and Benefits | 4.5 / 5 |
| Cost Structure and Fees | 4.5 / 5 |
| Trading Platforms and Tools | 4.3 / 5 |
| Trading Instruments | 4.4 / 5 |
| Deposit and Withdrawal Options | 4.5 / 5 |
| Customer Support and Responsiveness | 4.5 / 5 |
| Research and Education | 4.1 / 5 |
| Portfolio and Investment Opportunities | 4.2 / 5 |
| Account Opening | 4.5 / 5 |
| Additional Tools and Features | 4.3 / 5 |
XLibre is a CFD Broker, freshly established in 2024. It operates through several entities, with headquarters in Mauritius. Its International entity is available via the exalibre.com website, and is accessible for the global trading community. XLibre’s second entity is established as a regulated broker licensed by the FSCA for traders from South Africa via the website exalibre.co.za. In our review, we mostly cover International proposal conditions as they might suit traders from different regions, and mention SA conditions for comparison too.
Although XLibre is a new player in the industry, the broker stands out for balanced trading conditions and an attractive range of instruments. The offering includes Currencies, Indices, Commodities, Shares, and Crypto, all traded as CFDs. Execution speed is commendable, and its platform features industry-leading software MT5 with useful trading tools and capabilities. The broker also offers various account types, along with negative balance protection as an essential safety measure.
XLibre is a newly established broker with a well-organized trading proposal and tight regulation. It holds a license from the well-regarded FSCA. Besides, traders from various regions can join the broker via an International entity. XLibre offers a wide selection of account types and pricing models, suitable for various trading styles. The spreads are tight, yet for some instruments, the fees are slightly higher compared to the market average. Besides, the minimum deposit starts from 0$, which is an advantage for cost-conscious traders. The available leverage range is high (up to 1:2000).
We also found that the broker provides support through multiple channels, which is a good bonus too.
As for the cons, we mark several points. The broker lacks proper education, which is especially limiting for beginners. Besides, trading conditions and protective measures vary based on the XLibre entity. Another disadvantage is the absence of 24/7 customer support. Also, Live Chat is available only via the Account Area.
| Advantages | Disadvantages |
|---|---|
| Regulated by FSCA and International entity FSC | No Top-Tier license. Regulatory oversight varies based on entity |
| No Minimum Deposit Requirement | Limited Education, no Courses, Webinars |
| High Leverage up to 1:2000 | No 24/7 online support |
| Good range of instruments | |
| MT5 Platform offered with good tools |
After looking at trading features, regulatory standards, costs, and user feedback, we found XLibre to be a solid choice for trading, suitable for various levels of traders. We have compiled a list of different aspects of XLibre for a quick look and estimation:
| 🗺️ Regulation | FSCA, FSC |
| 🗺️ Account Types | Cent, Pro, Raw, and VIP accounts |
| 🖥 Trading Platforms | MT5 |
| 📉 Trading Instruments | Forex, Metals, Crypto, Commodities, Shares, Indices |
| 💳 Minimum deposit | $10 |
| 💰 Average EUR/USD Spread | 1.6 pips |
| 🎮 Demo Account | Available |
| 💰 Account Base currencies | USD, EUR |
| 📚 Trading Education | FAQ Section, Research Tools, Articles |
| ☎ Customer Support | 24/5 |
With our Analysis, XLibre stands suitable for different levels of traders and various strategies. Its proposal will best suit the following:
Overall, XLibre is a customer-oriented broker with a secure trading environment, a good selection of account types and fee models, and a powerful MT5 platform. XLibre may be suitable for various traders and different trading styles; however, we find the spreads to be slightly higher than the market average. But the more professional accounts offer better fees.
Broker services and trading conditions are overall favorable. We didn’t find serious issues with the services offered. However, the broker lacks comprehensive education. On the other hand, XLibre is a freshly established firm, and we anticipate development in research and education aspects in the coming years. Overall, we rank XLibre as a broker offering quality services and a favorable option to consider.
With our expert review, XLibre stands out as a broker with favorable trading conditions, making it a suitable choice for both novice and experienced traders, trade of different account size or startegy too. After considering the trading features, regulatory standards, costs, and user feedback, we found XLibre to be a solid choice for trading.
The broker offers four account types, each tailored for different expectations. Beginner traders can benefit from the Cent account, which has a lower deposit requirement of $10, opening doors to trade of small size or if you prefer to sart small first. The broker also offers more professional account options, with more extensive features and lower spreads. Besides, it offers both commission-based and spread-based structures, allowing traders a choice of applied fees. We also found that XLibre allows traders to use a very high leverage of up to 1:2000, available under an international branch, which is quite risky we advise to check all the risks included not only potential higher profits.
Overall, the favorable market conditions are backed by tight regulations for the South African traders so only SA traders and African region are provided with quite safe and transparent trading practices. While International traders can trade under the oversight of the FSC, which is higher risk overall due to low requirements, so we would advise checking all the conditions and see whether it is suitable choice for you, but definitely not an option if you look for Broker with tight regulation, better check then FCA brokers.
| XLibre is an excellent Broker for: | - South African traders - International traders - Clients looking for diversity of financial markets - Forex and CFD traders - Clients who favor high leverage - MT5 platform enthusiasts - Cryptocurrency traders |
| XLibre is not the best for: | - Traders who prioritize top-tier regulations - Traders looking for traditional investment options - Those who are looking for diversity of platforms - Beginner traders looking for robust educational and research materials |
Score – 4.2/5
XLibre is a legit and regulated broker licensed in two entities through which it operates.
XLibre ZA is based in South Africa and operates with a license issued by the Financial Sector Conduct Authority (FSCA) SA. This license and established operation provide XLibre exposure to the South African market. It is also considered a tight regulation with good protective measures.
As for the XLibre International entity, which is based in Mauritius and licensed by FSC, there are indeed fewer protective measures applied since Mauritius is known as an offshore zone; nevertheless, since XLibre has an additional tier-2 license from the FSCA, it is considered a safe choice.
We have also researched how the broker protects its clients, and found several protective measures in place. The broker applies various protective measures to all accounts, including negative balance protection, two-factor authentication, and an OTP to safeguard Client Accounts and Information.
We find it essential to review the broker from a consistency viewpoint. As we have already mentioned, XLibre has an attractive proposal for traders of different levels. However, as XLibre is a newly established broker, it is still adjusting its services. In the future, it is expected to expand certain sections, such as inserting research and education resources.
At present, the broker has an appealing and clear proposal, transparent fees, an advanced platform, and a dedicated customer support team. The clients’ feedback on various platforms is positive. Many traders indicate smooth deposits/withdrawals and dedicated customer support. However, clients mention points that need enhancement.
Another essential point to consider is the differences in safety measures, trading fees, and other conditions between the entities.
Score – 4.5/5
With XLibre, clients can choose between four account types: Cent, Pro, Raw, and VIP.
As we found, all accounts are available on the XLibre MT5 platform. Conditions of the accounts mainly vary by the pricing model, where trading fees are either built into spreads or commissions. For Pro and VIP accounts, clients pay spreads, whereas Raw account fees are mainly based on commissions.
We also noticed that the Cent account applies commissions per trading order, while it offers an average spread of 1.2 pips.
The regional restrictions depend on the entity under which traders open an account. Overall, XLibre is available worldwide due to its international FSC license. However, below we introduce the list of restricted countries where the broker’s services are unavailable:
Score – 4.5/5
XLibre offers two distinct fee structures – spread-based and commission-based. It has two commission-free options (Pro and VIP accounts) and two commission-based options (Cent and Raw accounts). However, for the Cent account, the broker applies both spreads of 1.2 pips and commissions.
However, for the full Fee structure, not only spreads and commissions should be counted. We also review funding fees, inactivity fees, and overnight charges applied to the trading account.
The Pro account is a typical choice for most traders, making it an ideal choice for beginners and seasoned traders alike looking for a simple, hassle-free trading experience. Pro account spreads start from 1.2 pips, which is in line with the industry average. But the VIP account spreads are much better, starting from 0.7 pips.
The broker also offers a Cent account with spreads of 1.2 pips, combined with fixed commissions.
The Raw Account fees are based on commission, while for some instruments there may be 0$ commissions. The commission-based account allows more experienced traders to pay very low spreads and fixed commissions, making the proposal more predictable.
Our research and testing have revealed that XLibre’s trading conditions, including fees, depend on the entity under which traders open an account. The charges depend on the account type and the instruments traded.
All in all, there are different trading accounts with two distinctive fee structures to meet various expectations and preferences. More professional clients will be interested in the commission-based accounts, while beginner traders will likely favor the spread-based accounts.
All in all, the charges are transparent and clear, making the offering predictable.
| Asset/ Pair | XLibre | AvaTrade Spread | Deriv |
|---|---|---|---|
| EUR USD Spread | 1.6 pips | 0.9 pips | 0.5 pips |
| Energy CFDs | 4.5 | 3 cents | 3.6 pips |
| Gold Spread | 2.3 | $0.27 | 0.015 |
| BTC USD Spread | 11.5 | 0.10% | 50.2 |
The broker applies a few additional fees that are calculated in the overall trading charges. As we found, XLibre applies swap fees for the open overnight positions. The broker also charges a $5 inactivity fee for accounts that have been dormant for over six months.
Score – 4.3/5
XLibre provides the popular MT5 platform, a powerful software packed with multiple tools and regarded by most traders for its great trading environment and simple, yet sophisticated capabilities. The Platform is available on Desktop, Web, and Mobile versions, so it is suitable for multiple devices.
| Platforms | XLibre Platforms | AvaTrade Platforms | Deriv Platforms |
|---|---|---|---|
| MT4 | No | Yes | No |
| MT5 | Yes | Yes | Yes |
| cTrader | No | No | Yes |
| Own Platform | No | Yes | Yes |
| Mobile Apps | Yes | Yes | Yes |
Traders who prioritize fast and easy access to the market will appreciate the web version of the popular MT5 platform. One of the advantages of the web-based version is that it does not require downloads or installations. Despite the easy access through any browser, the web platform still includes all the essential features of the desktop platform. The web versions include diverse charting, multiple timeframes, automated trading via EAs, and a comprehensive array of analytical instruments. The platform is suitable for both beginners and professional clients.
Our research revealed that XLibre does not offer one of the most popular platforms in the market, especially favored by novice traders. However, traders can conduct their trades through the more advanced and newer version, MetaTrader 5.
The MT5 platform stands out for its advanced charting and fast access to numerous markets. XLibre MT5 is well-packed with innovative features and capabilities. It also includes additional research, such as expert insights and analysis. The attractive features make the platform a favorable choice for various strategies like pattern trading, robot trading, expert advisors, and more.
Another point is the availability of Social Trading, an amazing opportunity for beginners and passive traders. Or may become a Master trader to be able to gain followers and greater exposure to the market.
Access to mobile trading is a great advantage for many, as clients prioritize functionality and the opportunity to trade on the go. The MT5 Mobile platform allows access to the powerful features of desktop trading through the app. The app is easily downloadable for any phone or system, ensuring hassle-free downloads. Traders can benefit from optimized charting tools and technical indicators, real-time market data, and tailored features from anywhere.
Although XLibre does not provide MT4 or any other platform other than MT5, due to its sophisticated features, it is considered a favorable option for great trading performance. The platform also offers social trading capabilities.
However, traders seeking platform diversity and the availability of MT4, cTrader, or TradingView will find the broker’s proposal limiting.
Traders can benefit from EAs; however, the broker does not offer a fully powered AI engine that will completely automate trading.
Score – 4.4/5
Analyzing XLibre, we note a selection of over 1000 CFDs on popular trading markets, which include CFDs on Forex, Commodities, Indices, Crypto, and Stock, with the leverage levels available up to 1:2000. However, both the instrument availability and leverage ratios depend on the region and entity.
The range of products is considered widely presented, and covers the most popular trading markets, but stands within the industry average, as some Brokers offer thousands of different instruments.
XLibre offers an impressive selection of products, offering not only the major and popular instruments, but also exposure to wider markets. The broker is a favorable choice for CFD traders. Currency traders can also find the proposal attractive, as it offers major, minor, and exotic Forex pairs (over 70 in total). The broker also allows access to a good range of cryptocurrencies with favorable conditions and average fees. Clients can also access cryptocurrencies, including Bitcoin, Dogecoin, Ethereum, Litecoin, and many others.
Through the MT5 platform, traders can trade the major global indices, supported by real-time data and strategic insights. At last, those who favor metal trading can engage in gold, silver, palladium, and platinum.
Leverage is a useful tool that enables traders to enter the market with limited capital. Yet, being a risky tool, leverage levels are always regulated by world authorities and depend on the jurisdiction in which the broker operates. It is essential to learn how to use leverage without great exposure to risks.
For XLibre, the International entity offers very high leverage ratios available to all trading accounts.
Here are our findings on XLibre Leverage offered:
Score – 4.5/5
The broker offers various convenient and widely used methods for deposits. A good point, XLibre does not incur processing fees for deposits or withdrawals. However, some payment providers might apply charges. It’s important to check these potential charges beforehand.
Overall, we find XLibre trading account funding well established, as Deposits and withdrawals are available around the clock. It is essential to understand that, based on the entity, there might be restrictions on funding methods.
So, below are the common options supported as payment methods by XLibre:
The minimum deposit for XLibre is $10 for the Cent account. The Pro account requires $25, while the Raw account requires traders to make an initial $100. For the VIP account, the deposit requirement is slightly higher, starting from $200. Yet, this is also a favorable offering.
Based on our analysis, the withdrawal process is both convenient and swift. The broker typically processes withdrawal requests within one day.
Score – 4.5/5
We also reviewed XLibre’s Customer Support and Service, as it is essential to check the quality of customer support for effective communication and solutions to issues clients may face. We found that XLibre supports various languages. Besides, clients can find help via email, phone lines, and a contact form.
Also runs various social media accounts, including Facebook, Instagram, and Twitter.
We have tested the broker’s customer support to see how the support team helps its customers and finds solutions to the issues and questions they face. We found that the broker supports its clients through the following channels:
Score – 4.1/5
Based on our findings, XLibre does not have an extensive research section, yet it still provides traders with a few research tools and features. The broker’s advanced MT5 platform is well-equipped with essential tools, enabling traders to conduct professional analysis.
We cannot state that XLibre provides comprehensive Education, Courses, Trading Webinars, or a Trading Academy.
We have considered all the aspects of trading with XLibre and discovered that it offers favorable trading conditions, suitable for various traders. The broker provides an impressive range of accounts. The minimum deposit requirement is low, starting from $10. The choice of instruments is also attractive, with mostly average fees.
Score – 4.2/5
XLibre can become an attractive broker for expanding portfolios and exploring new trading prospects. The broker offers over 1000 tradable products, allowing clients to diversify their trades. Besides, with over 70 Forex pairs, it can become a favorable broker for currency traders. However, traders cannot engage in long-term investments, as all the products are based on CFDs.
The broker also offers an alternative way for investments through social trading.
Score – 4.5/5
Opening a demo account is a wise decision. Novice traders can practice in a risk-free environment and gain essential skills. With XLibre, opening a demo account is a quick process.
The live account opening is an easy process and may take from a few to 30 minutes.
Here we gather the simple steps to XLibre Login and account sign-in step by step:
Score – 4.3/5
XLibre offers its clients excellent opportunities and possibilities due to the features it has in its proposal. In addition to the tools we examined in the research section, the broker presents a few bonuses and promotions that present clients with better opportunities:
We have compared XLibre and its different aspects of trading with similar brokers in the market. This comparison will let us see how the broker stands out with its proposal.
Libre is a safe broker, strongly regulated in the South African region by the respected authority FSCA. The international proposal is under the FSC. On the contrary, RoboForex operates only under the FSC license.
Moving further, XLibre offers a well-defined fee structure, featuring both spread- and commission-based structures. The Pro account provides slightly higher spreads of 1.6 pips, which, if compared to Vantage Markets (1 pip) or Exness (0.2 pip), is higher. For its other accounts, however, spreads are lower. With XLibre, trades are conducted on the popular MT5 platform. HFM and RoboForex additionally offer the MT4 platform and their proprietary platforms.
The instrument range is attractive, with over 1000 instruments across five financial markets. On the contrary, TriumphFX includes a limited range of 64 instruments.
As we found, the broker does not offer extensive educational and research sections. In this regard, VantageMarkets has attractive resources to boost its clients’ trading knowledge.
| Parameter | XLibre | TriumphFX | RoboForex | Exness | Vantage Markets | HFM | Eightcap |
| Spread-Based Account | From 1.6 pips | Average 0.6 pip | Average 1.3 pip | From 0.2 pips | From 1 pip | Average 1 pip | Average 1 pip |
| Commission-Based Account | 0.0 pips + $3 | Not available | 0.0 pips + $4 | 0.0 pips + $3.5 | 0.0 pips + $3 | 0.0 pips + $3 | 0.0 pips + $3.5 |
| Fees Ranking | Average | Low | Average | Low | Average | Low/ Average | Average |
| Trading Platforms | MT5 | MT4 | MT4, MT5, R StocksTrader | MT4, MT5 | MT4, MT5, ProTrader, TradingView, Vantage app | MT4, MT5, HFM App | MT4, MT5, TradingView |
| Asset Variety | 1000+ instruments | 64+ instruments | 12,000+ instruments | 200+ instruments | 1000+ instruments | 500+ instruments | 800+ instruments |
| Regulation | FSCA, FSC | CySEC, FSC, FSA | FSC | FCA, FSCA, SFSA, CBCS, FSC BVI, FSC Mauritius | ASIC, FCA, FSCA, VFSC | CySEC, FCA, DFSA, FSCA, FSA, CMA, FSC | ASIC, SCB, CySEC, FCA |
| Customer Support | 24/7 support | 24/5 support | 24/7 support | 24/7 support | 24/7 support | 24/5 support | 24/5 support |
| Educational Resources | Basic | Good | Good | Fair | Excellent | Good | Good |
| Minimum Deposit | $10 | $100 | $10 | $10 | $50 | $0 | $100 |
Based on our thorough research of different aspects of XLibre, we can conclude that the broker is a favorable option for many traders. Its offering is diverse and can meet the needs of both beginners and professionals.
XLibre offers several account types, featuring various fee structures and overall conditions. Its minimum deposit requirement is $10, which will attract cost-conscious traders. The average spread for the EUR/USD pair is 1.6 pips (Pro account). For other accounts, clients may access lower spreads.
Trades are conducted on the MT5 platform via the desktop, web, and mobile versions. Clients also have access to social trading, one of the appealing aspects of trading with XLibre. In addition, the offering is supported by a secure environment under the oversight of the South African FSCA. XLibre also holds an FSC license for its international proposal.
Although XLibre does not include educational resources, it is a new broker and its services are constantly being enhanced. Thus, XLibre is a good broker with promising prospects of development.
No review found...
No news available.
I recently discovered that there’s a conspiracy aimed at bringing down Xlibre, a broker I’ve been using. It’s quite easy for anyone to go on forex review platforms like Trustpilot and damage a business’s reputation. I’ve also heard from employees at other forex brokers who are instructed to post positive comments online to make their firms seem more trustworthy. Despite the fake negative reviews circulating, it’s worth noting that Xlibre isn’t bothered by them. Personally, this broker has never let me down, and I even recently learned that it was scammed by its former Nigerian country director—though that’s a story for another time. Think about it: if all these negative reviews were accurate, why haven’t the regulators revoked their license? Don’t be misled by the bad reviews about Xlibre. As I mentioned before, there’s a deliberate effort to bring down this solid broker.
Obrigado|Olá a todos, os conteúdos existentes nesta
Subject: Complaint Against Xlibre SA (PTY) Ltd – Request for Assistance
Dear FAIS Ombud Team,
I am writing to formally lodge a complaint against XLibre SA (PTY) Ltd is incorporated in South Africa with Company Number 2016/214844/07 and is authorized and regulated by the South African Financial Sector Conduct Authority (FSCA) with Financial Services Provider License number 47159.
Regarding a financial dispute that I am currently facing. I initially submitted my complaint to the Financial Sector Conduct Authority (FSCA), but I have been advised (Complaint Ref No: 153-275043) to direct my concerns to your office for further assistance.
Summary of the Issue:
•Financial Institution: Xlibre SA (PTY) Ltd
•Nature of the Complaint: [ Here’s a brief summary of what happened:
Introduction to the trader: Ifrah Hassan Ahmed, an experienced forex trader, was introduced to Exlibre Brokers by Konstantinos Konstantinou from Cyprus, a close friend of the brokerage’s CEO, Kypros Kyprianou. Konstantinos personally requested me Ifrah to collaborate with his friend’s brokerage, emphasizing that Kypros needed clients. Recognizing my expertise as a professional trader, he also encouraged me to bring other traders as an Introducing Broker (IB).
When I expressed concerns about not knowing Kypros or Exlibre Brokers and the possibility of being scammed, Konstantinos firmly reassured me. He insisted that such a situation would never happen and that I shouldn’t even mention such doubts. He further assured me that Exlibre is a legitimate and regulated firm and mentioned that the company would be expanding to Kenya within one to two months. Trusting Konstantinos’ words, i was encouraged to join Exlibre Brokers.
On August 20, 2024, Konstantinos Konstantinou created a WhatsApp group to introduce me to his close friend, the CEO of Exlibre Brokers. He introduced me as a professional female trader and IB from Kenya, whom he knew well. However, the CEO’s first question was, “Ifrah, have you opened an account with us?”—a clear red flag often seen in scams. I have chat records to support everything I’ve stated.
Deposits and Initial Trading: i deposited $30,000 in 20th August 2024 and later added two more deposits of $5,000 each. I was able to withdraw small amounts without issues, and my account balance grew to $76,252.35.
Sudden Account Termination: On January 8, 2025, when i attempted to withdraw most of my funds, my trading account was suddenly terminated, and my money was withheld.
Broker’s Response: The account manager, Orest (based in Ukraine), claimed he was unaware of the decision, which was made by the brokerage owner and the back office. Also broker response that I used some bots, ea, arbitrage, abusive , what I even never heard of or ever used, am swing trader, I hold traders many days and I day trade, they used to appreciate how I trade daily on the whatsapp group we have and the account manager used to call me daily used to say my entries are perfect, when i said I want withdraw all money suddenly I become redflag according to the broker and they immediately withdrawn my money all drained the account to zero.
Failed Attempts to Recover Funds: I reached out to Konstantinos, who initially reassured me but later suggested legal action since he told me hisndear friendwant scam me and he triedto talkedto him but he refusedto pick up his calls . The broker’s owner, Kypros Kyprianou, ignored my calls and blocked me on whatsapp.
Legal Action Taken: On January 30, 2025, I filed an official complaint with the Directorate of Criminal Investigations (DCI), and an investigation is underway.
It appears to be a case of financial fraud, where the broker allowed withdrawals initially to build trust but later blocked access to larger funds. ]
•Timeline of Events: [ this issue started on 8th of January when i placed all my money withdrawals, Mr orest my account manager called me on whatsapp he asked me ifrah are you planning to leave us? Why am I withdrawing all of my money? Am I leaving the broker behind? He asked me these 3 questions wich surely made me shocked, I asked him what’s work of trader to make money and fight with thr market and withdraw it right? If I don’t withdraw it who will, is it not my own money, when I reply that way he said he was joking I shouldn’t take it seriously, then I decided not to withdraw all, I doubted his words so I told him am not leaving you guys I want withdraw 66,150$ for my medical and I leave 10100$ in my mt5 trading account so please process it the 66,150$ for me, he said he was kidding before I shouldn’t take it heartly it’s my money and I should withdraw it allnif I want,
Then I tried to withdraw the 66,150$ via crypto as he told me to do so as I will get in 1hr since it’s fastest payment method, then I did that then I received email saying incant withdraw via crypto coz my initial deposited money was via my card so I should return back to the card that money after that I can use another alternative methods like crypto wich was fine since some brokers do that, then they told me the maximum withdrawals per day is 5000$ While when i was depositing the maximum deposit per day was 25000$ plus, I quarrel with him he said am just worker so he can’t answer so I should proceed with 5k usd daily till I should return back to the card the 40k usd deposited since I joined them, then I pressed the first 5000$ usd as withdrawals I received automated email saying I withdrawn 5000$ and I will receive in 2 to 7 working days in my card, then as we were talking on the whatsapp call I again received another email of account termination and as I rushed to the dashboard wich I kept the 66,150$ for withdrawals it’s drained to zero and I rashes to the mt5 wich I left 10102.35$ for continue trading they drained it to zero, as I started crying he told me what happened I screenshoted and sent him, he was also shocked I don’t know if he knew what gonna happen or not he was like unbelievable unbelievable unbelievable 3 times and he said what’s going on , it’s your own money, I asked him please answer me why am I receiving this email only when I wanted to withdraw all my money why only now am receiving this and not before where I used to withdraw the small amount, he said let me inquire he disconnected, then after 10min he called saying am really sorry for you, whatever I have heard of wasn’t something good and he told me am good trader, he never seen female trader who focused and hardworking before , I shouldn’t give up n I should just fight for my money, I asked him who sent me this email he said backoffice@exalibre.com wich handles by the CEO kypros Kyprianou, I was like kypros we talk after every 3 to 4 days he been appreciated by my hardwork only what’s this new theory of suddenly redflaged when I wanted to leave?? He told me he just worker and he can’t answer that, he told me I should talk to the Konstantinos who brought me in, I should talk to the support team of the broker @support@exalibre.com or even the ceo himself but he said he can’t help and he even told me don’t talk to me or text me again he then blocked me on whatsapp. The guy who referred me also told me the ceo not listening to him and he wants scam me I should just take legal actions since the broker is regulated in SA under FSCA, the ceo himself blocked me on whatsapp and via emails he doesn’t reply me.]]
•Supporting Documents: [i have the whatsapp group Konstantinos Konstantinou created for me so he can request me to join this broker owns by his dear friend called kypros Kyprianou, which he introduced me to the ceo of the exlibre broker and the chris karayianis who is the head of business development who was added to the group by the ceo so he can help me make deposit once on 20th August 2024 and the account manager whom i was told will help me if i have any issues regarding deposits or withdrawas, I communicated with them via this whatsapp group wich still exists but they just read whatever I wrote but they don’t response since they blocked me individually I don’tknow why they are in that whatsapp group when they dont reply me when am crying to them for my own damn real money. Also via emails i wrote to them many times, the clientaudit@exalibre.com, trading@exalibre.com, backoffice@exalibre.com, support@exalibre.com and they don’t response or give out my money. I have all the emails we ever exchanged, the proofs they withdrawn my 76252.3$ when i requested to withdraw all my funds,they sent me sudden termination email when i placed all my money for withdrawals.
My Experience with Exlibre Brokers – A Clear Scam
I was introduced to Exlibre Brokers by Konstantinos Konstantinou, who assured me the broker was legitimate. My daily deposit limit was $25,000 while chriskarayianis was on my whatsappcall the day i was makingdeposit, but when it came to withdrawals, I was only allowed $5,000 at a time. The moment I requested my first $5,000 withdrawal, my account was suddenly terminated and put under “review.” while they withdrawn all money by portions This was a clear red flag.
Even before this, small withdrawals were delayed for 10-15 days, with excuses that the bank was holding the funds—something my bank denied. It became obvious that Exlibre’s goal was to allow deposits but block withdrawals. When I confronted Konstantinos, he refused to help, despite initially vouching for Kypros Kyprianou, Exlibre’s CEO.
As a trader, I never used robots, arbitrage, or HFT bots—I relied solely on my knowledge and strategy. I held trades for days, even through high spreads at night. My account manager frequently questioned why I didn’t close profitable trades early, further proving their manipulation. The moment I requested my full balance of $76,252.35, I was flagged and terminated, despite having previously withdrawn small amounts without issue.
Reputable brokers don’t deny withdrawals, reputablebrokers never redflaged trading strategies orwithhold withdrawals for legitimate reasons. Brokers who denied withdrawals are big indicator of scam broker. I know traders who scalp with IC Markets, Exness, and HFM and receive their withdrawals within minutes. Even those using AI bots get their funds instantly. Meanwhile, I, a hardworking trader who risked my own money—not a prop firm’s funds—was denied my rightful earnings.
I had big plans for my money, including a medical surgery, but Exlibre has caused irreparable damage. If I hadn’t requested a full withdrawal, I would still be trading and growing my account. I regret trusting Konstantinos and choosing Exlibre over regulated brokers like HFM, exness, icmarkets and XM. I simply want my $76,252.35—nothing more, nothing less.]]
Desired Outcome:
I am seeking your intervention to [ am seeking FCSA in SA to recover my funds all 76252.3$ and resolve this disputes please, the damages the broker caused if i state here will be double of my 76252.3$ I wish they could have seen whole family lives situations and my own health due to the inhumanity they behaved with me, am same girl who yesterday helped them when they needed clients, I trusted my own money with them, I risked my own real money to make money, I never traded their funds to make make, I was allowed small withdrawals I was making since my plan was to grow the account , after I decided to withdraw all I suddenly become redflag that’s their claims and they terminated and within seconds they withdrawn portions of my money, not even once I have proofs. Please 🙏 dear FSCA and dear FAIS Ombud Team help me get my rights, my own money. The broker even bribed the trustpilot I can’t write review even on what exlibre did to me, whenever I write reviews trustpilot removes them and when I asked them why they removing my reviews so my fellow traders can see as well, they said they can’t share why they removing all my reviews as they can’t disclose to Me.]
Please advise on any additional information or documentation needed to facilitate this process. I am available at [Ifraahhassan576@gmail.com that’smy email and +254721240983 as my number] for any follow-up queries.
Thank you for your attention to this matter. I look forward to your guidance and support.
Kind regards,
[Ifrah Hassan Ahmed]
Konstantinos, you have been actively recruiting traders from Africa into Exlibre Broker under false assurances of security and legitimacy. Your actions have resulted in the financial loss of innocent traders who trusted your word.
Be warned that any further involvement in fraudulent brokerage activities will have serious consequences. Authorities across Africa are aware of your actions, and legal measures will be taken to ensure justice for all affected traders. Any attempt to continue deceiving traders will result in legal actions, potential blacklisting, and public exposure of your role in these scams.
You and your associates must immediately return the stolen funds and cease all fraudulent activities. Failure to comply will lead to formal complaints to international financial regulators, law enforcement agencies, and public disclosure of your deceptive operations.
Konstantinos, your involvement in bringing traders to Exlibre Broker, a fraudulent entity that withholds withdrawals and steals deposits, is now widely known. Traders across Africa are uniting against these deceptive practices, and action is being taken against you and your associates.
If you continue to lure unsuspecting traders into this scam, you will face legal action, blacklisting in financial markets, and public exposure. Authorities are being alerted, and steps are being taken to freeze assets linked to these fraudulent activities.
This is your final warning—return all stolen funds and stop your involvement in brokerage scams immediately. If you fail to comply, traders will ensure that every financial and legal avenue is pursued against you and your partners.
It has come to our attention that Konstantinos has been recruiting traders from Africa into Exlibre Broker, a fraudulent brokerage that refuses withdrawals and illegally seizes traders’ funds. This is a clear act of deception, and we urge all traders to avoid any dealings with him or this brokerage.
Authorities are being informed, and actions are underway to expose and hold accountable those responsible. If you or anyone you know has been affected, please report the matter to financial regulators and law enforcement agencies immediately.
Your passport will be freeze soon and you will be jailed for lifetime for convincing me into this scheme brokerage, you still referred traders from Kenya the DCI in my country showed me your information and how many people you scamed with your so called dear friend scheme broker, anyone of you can’t travel to East Africa ever nor will be able,w to travel freely.
Last warning return 60,000$+76252.35$
Subject: Formal Complaint Regarding Investment and Ancillary Services
Dear: https://exalibre.com/, support@exalibre.com, backoffice@exalibre.com, clientaudit@exalibre.com, trading@exalibre.com.
I am writing to formally lodge a complaint regarding the investment and/or ancillary services provided by your company. Below are the required details in accordance with your stated Complaints Handling Procedure:
1. IFRAH HASSAN AHMED
2. Trading Accoun: 101587
3. Affected Transaction Numbers: 76,252.35$
4. Date and Description of the Issue: 8th of january 2025 when I tried to withdraw all my hard earned deposited 40,000 plus hard earned profits total of 76252.35$
• Date: [Date the issue occurred] 8/1/2025
• Description: [Clearly outline the issue, including any relevant details about the dissatisfaction with the service, timelines, and specific problems encountered.]. This issue occurred only the day I requested all my balance 76252.35$ withdrawals, before i used to request small withdrawals and the broker used to sent my small withdrawals initially but on 8th January 2025 I decided to withdraw my whole balance 76252.35$ because the company made my trading conditions real hell and hard by increasing my spread rapidly whenever I open trades or when my trades about to hit tp, wich initial stage when I joined them they were not like this impulsive. Also they suddenly introduced swap triple action on me despite them knowing my account was islamic, I complained to them they told me why am holding trades 7 days? I was shocked and disappointed coz as trader we can decide to hold traders and am more of swing trader Most of my trades so they purposely did this to me just because am swing trader then day trader. So on 8/1/2025 I decided to withdrawn all my money that’s when my account manager call me saying ifrah why are you withdrawing all of your money? Are you planning to leave us behind? Why am leaving the broker? These 3 questions he asked made me really disappointed again 😒 and I told him am trader I worked hard for my money, it’s my money if I don’t withdraw it who will? Then he said he was kidding it please don’t take it to the heart, then he told me I should proceed the withdrawal via usdt all once then I received email saying I should use card since my initial deposit was via card I should clear my so far deposited money back to bank after that the profits I use another alternative method like crypto, then he told me 5000$ is maximum withdrawals, I even asked him why 5000$ only when my initial deposit was 15000$ plus per day, it doesn’t make sense right? Then he told me that’s policy of the company I proceeded the first 5000$ withdrawal then I received email of termination account I was surprised coz I was with broker not propfirms, I was risking my own damn money to make money, I gave them chance yesterday by depositing to their broker while I could get many reputable brokers who in my country and fully regulated and never redflaged withdrawals just because it’s big or trader wants leave behind . Someone was waiting, e to press the withdrawal button so they can sent that termination account, I immediately rushed to the mt5 it’s drained to zero by the broker and I rashes to the dashboard its too drained to zero all money being withdrawn by broker .
Additionally, I would like to highlight the following concerns regarding the handling of this matter:
• [Optional: Mention any prior attempts to resolve the issue and the response received.]
I tried to talk to the person who convinced me to join this broker, who told me they will come to kenya soon and I will be working with them, who reassured me nothing gonna happen to me or my money when I told him I don’t know the owner nor this new broker he told me his dear friend owns it and he needs clients and since am professional trader I should support his friend brokerage and bring my people too.
Now he saying his dear friend is no longer his friend, he says he never knew if his friend will scam me or had this thought, he says I should take legal actions, surely how comes his dear friend not picking up his calls? How can one believe that, yesterday he requested me to help this broker by depositing my own money today when broker wants scam me he can’t talk to them just how he convinced me to joined in and the reassured me. The broker not replied to my on emails but when I post on social media they talk sweetly by saying they care their customers and I should email them and when I actually email them thry don’t respond. They withdrawn my own money, they also suspended my mt5 and dashboard and they still quite? What are they waiting for?
Please I request to receive my 76252.35$ I worked hard for, all brokers telling me this is beyond scam what this broker doing and this can make them be ceased, they saw they not in kenya but thry forget this can be backfired badly with them, it’s open scam and cyber crime what exlibre did to me so far, the damaged they caused only can be more than my whole balance of 76252.35$
Given the circumstances, I request that this complaint be escalated and independently reviewed by the Client Audit Team. Please ensure that I receive a response within the prescribed time frame as per your procedure.
This email is also being sent to your regulator, the Financial Services Commission (FSC), to ensure transparency and adherence to regulatory standards.
I look forward to your prompt acknowledgment of this email and a resolution to the matter.
Yours sincerely,
[IFRAHHASSANAHMED]
Dear Ifrah Hassan Ahmed,
We take allegations like this very seriously and are committed to providing a fair and transparent trading environment for all our clients. However, we currently have no record of any client under your name experiencing the issues you described.
To investigate this matter thoroughly and assist you accordingly, please provide your Client ID or registered email address associated with your XLibre account. Without this information, we are unable to verify your claims or look into your case.
If you are indeed a client and have faced any difficulties, we encourage you to contact our support team directly at support@exalibre.com so we can resolve any concerns promptly. We are dedicated to ensuring all withdrawals are processed fairly and in accordance with our policies.
If we do not receive the requested details, we will assume that this review is not genuine and may be intended to harm our reputation.
We look forward to your response and are happy to assist.
Best regards,
XLibre Support Team
Exlibre Broker, under the ownership of Kypros Kyprianou, has been exposed for fraudulent activities, including withholding traders’ funds, blocking accounts without justification, and scamming hardworking traders out of their deposits and profits.
This unethical behavior will not go unpunished. Authorities, including financial regulators and law enforcement agencies, are being alerted, and legal actions will be pursued to hold you accountable for the financial losses you have caused.
Your deceptive practices, such as allowing traders to deposit freely but restricting withdrawals under false claims of “strategy violations,” are clear signs of a scam operation. You have stolen $76,252.35 from a trader who worked tirelessly, and similar complaints are emerging from others who have been victimized by your brokerage.
This is a final warning—return the stolen funds to all affected traders immediately. If you fail to do so, expect:
✔ Criminal investigations by international financial authorities
✔ Public exposure across trading communities, review platforms, and legal forums
✔ Freezing of your licenses and business operations in multiple jurisdictions
✔ Legal consequences for all individuals involved, including Konstantinos Konstantinou and your entire network of fraudsters
Your attempts to manipulate reviews and silence complaints will not work. The truth is already spreading, and your fraudulent scheme will be dismantled.
You cannot escape accountability—refund all stolen money NOW or face the full force of the law.
—
Public Notice: Exlibre Broker is a SCAM!
⚠ WARNING TO ALL TRADERS ⚠
Do NOT deposit any money into Exlibre Broker (exalibre.com)! This fraudulent brokerage, owned by Kypros Kyprianou, is actively stealing traders’ funds and blocking withdrawals without valid reasons.
❌ False promises of safe trading
❌ Deliberate manipulation of trading conditions
❌ Unjustified account terminations after profitable trades
❌ Refusal to process withdrawals while accepting unlimited deposits
Traders have already lost tens of thousands of dollars due to Exlibre’s scam tactics, and their so-called regulation in Mauritius and South Africa does not protect victims.
🚨 If you have been scammed, report them to financial regulators, file legal complaints, and expose them on all trading platforms. Let’s shut down this fraudulent operation before more traders lose their hard-earned money!
💰 Demand your money back and warn others—do NOT trade with Exlibre Broker!
—
Would you like these statements refined or adapted for specific platforms, such as legal complaints, social media, or financial regulators?
This exlibre is scam broker, they scamed me , they were giving me small withdrawals now when placed my hard earned withdrawals they threatened me account closure and account termination wi h they withdrawn all my hard earned money.