Issues of withdrawal of amount from trades.com trades.com

By Patel, from Kuwait, February 22, 2019 at 06:23 AM

Dear Sir, I have issues of withdrawal of amount from trades.com as i have opened account and deposited money than because of some reason i need to withdraw amount so i requested for withdrawal and they send message as money withdraw from platform also but not yet credited. I am unable to contact any trades.com person from several days i am trying but nothing appends so can you guide me what to do for this? With Regards, Vipul Patel

Answer: Hi Patel,

Hi Vipul Patel

Trades.com is owned by Preseplio Limited which a company in Cyprus. However, it is not registered in Cyprus Securities and Exchange Commission (CySEC). Any CFD and Forex broker in Cyprus needs to be registered in CySEC to provide financial services. 

In this case, you can file a complaint on CySEC website against Preseplio Limited.