Archives: Trader Inquiries

I have invested capital in two different projects on the Luxeeforex platform (www.luxeeforex.com) with a fixed payout guarantee and commercial conditions (no trading / contract with foreign exchange (FX), contracts for difference (CFDs) and precious metals). I did not act myself / no trading through myself. I also had no way of influencing or even stopping the account balance. All of this was the responsibility of Luxeeforex. So I don't have any additional payment obligations to balance my account. The payout and profit expectations were promised to me by certificates (issued by Luxeeforex Laws & Finance Department). Now, on September 10, 2020, I was informed by Luxeeforex that my capital had been lost due to alleged mistakes in trading. I have now been pressured several times to pay additional capital (called "protection capital") to Luxeeforex. The reason given by Luxeeforex, "This is necessary, I quote:" To bring the lost capital back into profitability "(approximate wording). For me, this means that I have to invest more capital to get back my lost capital. The repeated question about a payout guarantee was ignored several times. Only promises were made over the phone. In my case, I should pay another € 12,000 in order to allegedly get back about € 70,000 a short time later, consisting of capital and profit. This was confirmed to me on the phone by the account manager and the account manager of Luxeeforex. Luxeeforex categorically refused a written and legally effective declaration that I requested, in addition to the promises made by telephone about the promised payout. I should pay a further € 12,000 as so-called “protective capital”. In several calls, I was asked to do so, or better said, “compelled to do so.” I have now refused this so-called protective capital payment in order to limit the risk of the expected loss of this 12,000 € (personal risk assessment). As a consequence of this refusal, Luxeeforex informed me by phone from my account manager on 09/10/2020 and 09/11/2020 that my investments are now lost, it was my risk / my decision, so the reasoning of Luxeeforex. It is my own fault if I do not get my invested money back. It should be mentioned that I have also received written confirmations with signature from the responsible persons at Luxeeforex including a payment plan for the two investments. My entire capital / investment of € 38,000 has now been withheld by Luxeeforex. So I was definitely cheated out of this amount. I think i'm beaten up by scammers, what can i do? Have victims had similar experiences?

Trying to research the validity of bitandcoins.com trading platform of which brokers operate from UK. They are using cryptonet.exchnage as exchange clearing. cannot find anything or any reference